Basecamp vs. Everhour

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]

Incentivized

Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.

Incentivized

• Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
• The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
• Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Incentivized

• It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members
• It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome
• It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems
• It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish)

• High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
• Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
• Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.

Incentivized

• An integration with the desktop version of Asana would be useful, as many of our employees use that version.
• A reminder when a task has been running for a while would be useful too, as the user could have forgotten to turn off the timer
• Multiple tasks running simultaneously would be useful, as many times we solve some problems while we are reunited or complete some tasks while other processes are running.

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.

Everhour's overall usability is definitely one of its key strengths. The UI is intuitive and clean, making time tracking feel less "technical" than other solutions we've tried. Our entire team, including less tech-savvy contractors, found it easy to use.

Incentivized

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

Incentivized

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

Incentivized

In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)

Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.

Incentivized

When evaluating other systems, we compared Everhour against Toggl Track and JIRA. Toggl Track offered robust reporting but felt too feature-heavy for our contractor management needs. It was also a bit more difficult to use. JIRA's time tracking, while powerful for development teams, was overly complex for us and had too much overhead.

Incentivized

• It has helped keep every project organized, with all assets in one accessible place for everyone involved.
• It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
• It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
• The search function is very helpful.

Incentivized

• Simplifies end-of-month billing processes and reduces manual entry
• Quicker team onboarding due to consistent time tracking structure between Asana & Everhour
• Improved productivity due to Asana integration as tasks can be reassigned and tracked by multiple team members, regardless of who is assigned to the task (good for collaboration between team members)

Incentivized