Basecamp vs. OneDesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Basecamp | Score8.2 out of 10 | N/A | Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects. | $15 per month per user |
 OneDesk | Score8 out of 10 | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month |
| Basecamp | OneDesk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Basecamp | OneDesk | ||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Project Management |
| ||||||||||||||||||||||||||||||||||||||||||||||
| Professional Services Automation |
| ||||||||||||||||||||||||||||||||||||||||||||||
| Basecamp | OneDesk | |
|---|---|---|
| Likelihood to Recommend | 9.3 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.0 | - |
| Availability | 10.0 | - |
| Performance | 7.3 | - |
| Support Rating | 8.8 | - |
| Online Training | 5.0 | - |
| Implementation Rating | 7.7 | - |
| Configurability | 8.0 | - |