Basware Procure-to-Pay vs. CoreIntegrator Workflow

The system works well as an inter-company work-flow tool. Very helpful when and for invoice processing requires involvement across several different departments

Incentivized

I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.

• Basware is fast and reliable. Very rare down time during the time we've been using it.
• Great support team. Our needs were addressed timely and efficiently.
• Basware provides us with great customer service. We have had many modifications to our specific needs and Basware worked well with us for our customizations.

Incentivized

• Getting information into the system is easy.
• The user interfaces are very intuitive.

• Once you cancel the document in "cancellation queue" it cannot be restored or viewed.
• Sometimes but relatively rarely the program opens slowly.
• In rare instances the program freezes and needs to be restarted.

Incentivized

• Ability to clean up deleted requests
• Simplify so users can create forms and workflows

We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.

Incentivized

The support staff at CorIntegrator has always been easy to work with and very effective at solving our issues. The response time for correcting problems has been very good. My experience has been that I work with the same support staff most of the time and that has allowed a good relationship to be built.

I have only used Basware Purchase to Pay in my organization, however it is such a good software that my company decided to keep using it for next years.

Incentivized

We didn't review another product because CoreIntegrator so perfectly met our needs.

Incentivized

• faster processing of invoices due to short step process
• it's user friendly so not much training is needed to use the system
• templates and favorites decreases time spent

Incentivized

• Saves paper, postage and fax costs
• Easy to manage process with reports