Belarc BelManage vs. BMC Helix ITSM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BelManage | Score8 out of 10 | N/A | Belarc headquartered in Maynard offers BelManage, an IT system management tool emphasizing the discovery phase of software asset management (SAM) and with Belarc Data Analytics is used for license management, configuration management and hardware IT asset management (ITAM) as well. | N/A |
 BMC Helix ITSM | Score9 out of 10 | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| BelManage | BMC Helix ITSM | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BelManage | BMC Helix ITSM | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 8.5 |
| Usability | - | 8.7 |
| Support Rating | - | 3.0 |
| Online Training | - | 6.0 |
| Implementation Rating | - | 6.6 |
| Configurability | - | 5.0 |
| Product Scalability | - | 8.0 |
| Vendor post-sale | - | 7.0 |
| Vendor pre-sale | - | 8.0 |