Belarc BelManage vs. Freshservice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
BelManage | Score8 out of 10 | N/A | Belarc headquartered in Maynard offers BelManage, an IT system management tool emphasizing the discovery phase of software asset management (SAM) and with Belarc Data Analytics is used for license management, configuration management and hardware IT asset management (ITAM) as well. | N/A |
Freshservice | Score8.8 out of 10 | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $29 per month per agent |
| BelManage | Freshservice | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| BelManage | Freshservice | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BelManage | Freshservice | |
|---|---|---|
| Likelihood to Recommend | - | 8.5 |
| Likelihood to Renew | - | 8.7 |
| Usability | - | 9.5 |
| Availability | - | 9.0 |
| Performance | - | 7.8 |
| Support Rating | - | 8.3 |
| In-Person Training | - | 7.3 |
| Online Training | - | 7.2 |
| Implementation Rating | - | 9.1 |
| Configurability | - | 7.9 |
| Contract Terms and Pricing Model | - | 7.8 |
| Ease of integration | - | 6.4 |
| Product Scalability | - | 8.1 |
| Professional Services | - | 8.6 |
| Vendor post-sale | - | 8.3 |
| Vendor pre-sale | - | 7.0 |