Chose BenchmarkONE
I don't have much experience with similar products at this point in time. Very little experience with Constant Contact and Mail Chimp. What I can tell though is Hatchbuck's features are far more advanced.
BenchmarkONE vs. Constant Contact
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BenchmarkONE | Score3.3 out of 10 | Small Businesses (1-50 employees) | BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline. | $0 per month |
 Constant Contact | Score7.7 out of 10 | N/A | Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses. | $12 per month |
| BenchmarkONE | Constant Contact | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages. | ||||||||||||||
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| BenchmarkONE | Constant Contact | |
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| Considered Both Products | Chose BenchmarkONE Cost wise, Hatchbuck is more expensive than Constant Contact, which it replaced. Feature wise, Hatchbuck provides more functionality and features than Constant Contact. | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| BenchmarkONE | Constant Contact | |||||||||||||||||||||||||||||||
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Social Media Marketing | ||||||||||||||||||||||||||||||||
| Reporting & Analytics |
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| Platform & Infrastructure |
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| Pre-Send Testing |
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| BenchmarkONE | Constant Contact | |
|---|---|---|
| Likelihood to Recommend | 3.0 | 8.3 |
| Likelihood to Renew | 8.7 | 9.9 |
| Usability | 8.2 | 9.0 |
| Availability | 8.5 | 9.0 |
| Performance | 6.4 | 10.0 |
| Support Rating | 9.1 | 10.0 |
| Online Training | - | 10.0 |
| Implementation Rating | 8.2 | 10.0 |
| Configurability | - | 10.0 |
| Ease of integration | 8.1 | - |
| Product Scalability | - | 10.0 |