Benefitsolver vs. Employee Navigator

Employee Navigator is well suited to introduce the beginning of an HRIS to the organisation. There are excellent features for management to keep track of employee numbers and assets. Employee Navigator is not so well suited as an employee hub. I think the next step here would be to evolve into a directory service that users can use to look up their coworkers' strengths and other work-related attributes.

Incentivized

• Open Enrollment: It is easy to set up and a smooth process for the employees.
• Benefits Management: We used it to manage overall benefits, which helped a lot with billing and reconciling.
• ACA Compliance: We use it to track our lookback period as well as to file at year-end.

Incentivized

• We are relatively new users of Employee Navigator but so far haven't really run into anything that has been an issue.

Incentivized

So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.

Incentivized

[Employee Navigator] knocks them out of the park and honestly isn't even in the same category as far as what it offers. In comparison Navigator is Windows 10 and Beacon is still on a dot matrix system.

Incentivized

• Very positive impact on the employees -- open enrollment is a breeze! No more paper, and the dependent information is already there, they just have to make updates.
• From the employer side, you can print off the changes and key them into payroll -- everything is in one place, and so easy to use.
• The CFO is happy with the no cost, and less downtime with people asking about benefits.

Incentivized