Navigator Performance Review
Pros
- User friendly for both admin & employees
- Allows admin to upload documents which are then accessible to employees
- Offers customizable reports for admin and many beneficial features we didn't previously have with our other platform.
Cons
- Employee Change Notification emails sent to admin could explain the changes vs me having to login to view from wall. That's the only area I as an admin currently see as room for improvement.
Most Important Features
- Ability by admin to upload docs which are then accessible to employees across the board.
- Customizable reports for admin users.
- Updates different benefits to carriers of any employee benefit changes mostly without issue. This is a huge plus for us as the other platform didn't do so properly 90% of the time. In turn created issues deducting benefit premiums thru payroll.
Return on Investment
- It's cost efficient - Cost to us is no more than we were paying for previous platform & offers so much more
- Saves Time which in turn saves company money - Previous platform didn't always update carriers of employee benefit changes or update premiums for ancillary coverages easily. This created obvious issues which took time away from other job duties that needed my attention as admin.
Alternatives Considered
Beacon Software Solutions
Other Software Used
isolved



