BetterCommerce vs. Blue Yonder Luminate Planning

If you are planning to start your online store BetterCommerce is a good option compared to high-end options like Shopify or the highly technical work-through of WoCommerce. It is a simple and elegant designed panel that helps you to manage things easily. There are certain improvements that are required but can be easily implemented without having high-end technical knowledge.

Incentivized

This is a great logistics tool. The data analytics portion of the SaaS solution is somewhat light and the out of box reporting is at times not relevant to the report. This requires heavy customization as an enhancement and can get very pricey if the reporting module is not vetted prior to implementation.

Incentivized

• Currency Option
• Initial Step of inventory and Scaling
• Managing multiple store at once

Incentivized

• Attributes
• Inventory searches
• Building product information

Incentivized

• Bit hard to understand the features at first glance

Incentivized

• JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
• JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
• Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.

Incentivized

The support team is overseas and the time zone differences can delay reactivity. The development team appears to overturn annually causing gaps in understanding of pending deliverables. There is also a learning curve that impedes expedited delivery of requested enhancements.

Incentivized

I really like what BetterCommerce does for omnichannel data view and the multiple modular features it offers instead of being a single feature implementation tool. It covers everything from pageviews, to conversions, to data, to site security and speed and even SEO. This makes it a no brainer and at a fair cost for all it can do for an ecommerce brand.

Incentivized

JDA WMS was a large step up from our legacy Infor solution. It filled many gaps that we couldn't fill with Infor's system. Rather than continuing to build solutions in-house to account for customer requirements, we decided to implement JDA WMS and use all of that system's capabilities to handled what we needed in our warehouses. Granted, Infor's solutions have probably improved since 2007 when we changed, but those were my experiences back when we changed WMS providers.

Incentivized

• Our pageviews for our marketplace have increased by at least 50% since using BetterCommerce
• Our conversion rate from advertising has increased by 15%
• Our orders have increased by 18%

Incentivized

• Backend Job failures- Some times failure of backend jobs cause some disruptions to business, affecting profit targets.
• Data Mart- JDA offers a special DB which captures data for data mart.
• Support - Support team needs to improve.

Incentivized