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Blue Yonder Luminate Planning

Score7.5 out of 10

24 Reviews and Ratings

What is Blue Yonder Luminate Planning?

Luminate Planning from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) leverages a digital twin foundation to intelligently predict potential problems and opportunities, offer machine learning-based recommendations for action, and pivot production, inventory, and labor plans to minimize risk. It is an SCM platform that supports demand planning and inventory optimization, as well as production planning and supply network design, and replenishment.

Top Performing Features

  • Purchase order generation

    Ability to produce purchase orders after a sale has been made.

    Category average: 8

  • Purchase order tracking

    Ability to tack customer's orders and pinpoint their location.

    Category average: 8.1

  • Inventory storage

    Monitoring of current inventory storage.

    Category average: 8.8

Areas for Improvement

  • Packaging

    Packaging of materials or products.

    Category average: 7.4

  • Return services

    Software that takes care of the returns process.

    Category average: 6.9

  • Inventory stock optimization

    Using price and inventory forecasting to optimize inventory stock levels.

    Category average: 7.9

Gets the Job Done

Pros

  • Attributes
  • Inventory searches
  • Building product information

Cons

  • The system itself could use some upgrades
  • There are often delays when moving throughout the system
  • If you're trying to do a large amount of things at one time, it can freeze

Return on Investment

  • It allows us to track PO's to find out where missing product might be
  • It helps us keep track of warehouse inventory

Other Software Used

FileMaker Pro, Amazon Chime, Microsoft Teams

JDA WMS for 3PL providers

Pros

  • JDA WMS is highly configurable to handle any of our customers' requirements. These configurations do not require customization work, rather setting up the system to allow for customer needs such as processing and reporting.
  • JDA WMS can handle high volumes of transactions well.
  • JDA WMS has a robust and great integration layer which allows for data transfer inbound and outbound from the system.

Cons

  • JDA WMS is a pricy solution compared to other WMS vendors. Perhaps they should offer "lighter" versions for smaller customers.
  • JDA acquired RedPrairie a few years ago, and in doing so, has lost some of their "small company" support and customer care.
  • Although integration and label printing are strong features of JDA WMS, they require expertise to set up. It would be nice if those aspects of the system were easier to manage.

Return on Investment

  • Having JDA WMS licensed and available for potential customers has greatly helped our sales process. Mentioning that we use this software has kept our company in bids that we otherwise would not have been invited to participate in.
  • Our company went through some attrition, so we had more licenses for JDA WMS than we needed. In that aspect, we were paying too much for the system usage. However, JDA sales worked with us to decrease our licenses to support the smaller number of users that we currently have.
  • Although not monetized, the fact that JDA WMS is customizable to all of our customer needs has kept our clients satisfied with the product and encouraged them to keep our relationships.

Alternatives Considered

Infor

Other Software Used

Liaison Cloud Integration

JDA, a complete retail suite

Pros

  • Easy to understand - Business users can easily understand the product for their daily operations.
  • Good GUI - A nice interface makes it easy to map things and work quickly.
  • Customization - As product buyer, I have the option to customize the solutions per my needs.

Cons

  • Efficiency - At times the response time to retrieve the data from DB could be improved.
  • Cheaper pricing - can provide some concession with the pricing.
  • Training - JDA could offer more free training programs.

Return on Investment

  • Backend Job failures- Some times failure of backend jobs cause some disruptions to business, affecting profit targets.
  • Data Mart- JDA offers a special DB which captures data for data mart.
  • Support - Support team needs to improve.

Alternatives Considered

Oracle Retail

Other Software Used

IBM InfoSphere DataStage, NICE Employee Virtual Assistant (NEVA)

JDA Transports Optimization Initiatives

Pros

  • Great customer facing implementation team.
  • Predictable and communicated improvement processes.
  • Constant roll out of new features with a strong SIG committee.

Cons

  • At times they appear strained on the development side of the house.
  • At times they are to slow at issue resolution even when higher priority, which can impede the business process.
  • Support team is across the pond so reactivity is at times less than expected.

Return on Investment

  • Alignment with customer service programs.
  • Visibility for optimization and transportation cost savings.
  • Vendor performance overviews.