| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BeyondTrust Remote Support | Score8.8 out of 10 | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A |
 LogMeIn Central by GoTo | Score9.1 out of 10 | N/A | Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. | $80 per month |
| BeyondTrust Remote Support | LogMeIn Central by GoTo | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| BeyondTrust Remote Support | LogMeIn Central by GoTo | |
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| Considered Both Products | No answer on this topic | Chose LogMeIn Central by GoTo Both have their features that are similar, but I like LogmeIn Central better for overall ease and usability. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose LogMeIn Central by GoTo The three I've mentioned I am familiar with, along with many others. They all do the same basic thing—allow remote access of endpoints. LogMeIn Central specifically provides the most intuitive management portal out of these - that would be the greatest benefit. The level of … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| BeyondTrust Remote Support | LogMeIn Central by GoTo | ||||||||||||||||||||||||||||||||||||||||||||||
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| BeyondTrust Remote Support | LogMeIn Central by GoTo | |
|---|---|---|
| Likelihood to Recommend | 9.3 | 8.3 |
| Likelihood to Renew | 10.0 | 9.1 |
| Usability | 9.2 | 9.8 |
| Availability | 8.8 | 9.9 |
| Performance | 8.4 | - |
| Support Rating | 9.7 | 9.1 |
| In-Person Training | 9.1 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 10.0 | 9.1 |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
