LogMeIn Central by GoTo

Score9.1 out of 10

165 Reviews and Ratings

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

Categories & Use Cases

Screen sharing
Allows participants to share their computer screens with others in the meeting, enabling collaborative work and presentations.
Category average: 9.4
Over-the-Internet remote session
Establish secure remote connection with computers outside the network firewall.
Category average: 9.4
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4

Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5
Initiate remote control from mobile
Mobile application for remote controlling computers from mobile device (iOS, Android)
Category average: 7.6
Access to sleeping/powered-off computers
Remote access and troubleshooting of out-of-band computers.
Category average: 5.5

Carolyn Mitchell View profile

Recruiter in Human Resources at HGS (1001-5000 employees employees)

Use Cases and Deployment Scope

It is used for It to remote in and fix our computers. I personally have not had any issues with it..very user-friendly on both Its and m sides. I actually love the idea of having it at our fingertips, and you love the cloud-based backup.

Pros

User friendly very easy to use.
Great back up.
Great value for your $$.
Easy to navigate.

Cons

Nothing I can see.
Again nothing I can see.
Super easy no issues.

Return on Investment

Time saving.
Quick to resolve issues.
Functionality was amazing.

Usability

Alternatives Considered

LogMeIn Pro

Other Software Used

GoTo Meeting, GoTo Connect

Verified User

Engineer in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We as IT team members are located at different parties of the world and need access to computers and servers from our remote location. LogMeIn Central by GoTo helps us work on our organization's network seamlessly and securely. The connections to the machines are fast and help us to develop applications on machines within our Organization's network as if we are working on our local computers.

Pros

Secure Connection
Easy Remote Access
Easy to Use UI
Stable Connection

Cons

It is Hard to Restart a Machine via the UI
LogMeIn Central by GoTo's Password Expiration is just too frequent
Sometimes experience downtime with LogMeIn Central by GoTo

Return on Investment

50% Cost Savings using LogMeIn Central by GoTo for Offshoring Development to Remote Locations
Time-Saving In Administration and Maintenance of Servers
Cost Saving and Productivity Increase With Work from Home Access

Usability

Alternatives Considered

TeamViewer and ConnectWise ScreenConnect

Other Software Used

Microsoft Visual Studio, Fireflies.ai

Verified User

Partner in Finance and Accounting (1-10 employees employees)

Use Cases and Deployment Scope

I've used LogMeIn Central by GoTo for six years. It was recommended to me by an IT professional. It's reliability was a life saver during the pandemic. In our fast paced world it's no longer practical to travel to clients this is a reliable fix for that. It's also good if you provide software support or other troubleshooting.

Pros

Web based client easy to use
Extremely reliable
Great support
Easy setup

Cons

Needs a little tweaking to install on a Windows 11 computer
Graphics on LogMeIn Central by GoTo client could be clearer
Can be frustrating on an unstable connection

Return on Investment

Time saving
24 7 Access
Ease of use. No professional needed

Usability

Other Software Used

QuickBooks Desktop Enterprise, QuickBooks Desktop Pro, Microsoft Excel

Verified User

Employee in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

We use LogMeIn Central by GoTo to manage many of our client's. It really comes in handy when we need to reliably connect to their workstations and servers. Saves us a lot of time and hassle. We started out using LogMeIn Central by GoTo many years ago exclusively. Right now we still use it but it's in addition to other products that allow us to similarly remotely connect to clients.

Pros

It allows us to remotely connect to clients.
We also on occasion use LogMeIn123.com when necessary
Helps us to easily see what the status of all our client's PCs are.

Cons

Personally, I think it's a very expensive product. We used to use LogMeIn Central by GoTo exclusively but now use a hybrid of LogMeIn Central by GoTo and other products to remotely handle our client's needs. Our only real issue is the cost.

Return on Investment

In general, just being able to remotely access and monitor client's workstations and servers has saved us a lot of time and money. LogMeIn Central by GoTo is an excellent product BUT due to it's cost we have also subscribed to other similar services to accomplish the "same" thing.

Usability

Alternatives Considered

TeamViewer and GFI Systems

Other Software Used

GFI Systems, TeamViewer

Nathan Clark View profile

Owner in Information Technology at Megabytes & More, LLC (1-10 employees employees)

Use Cases and Deployment Scope

We use LogMeIn Central by GoTo primarily as a secondary, but daily used, remote access solution across multiple clients to allow for easy, direct access to specific machines at client locations. It affords easy access from multiple devices (PC, macOS & iOS) and incorporates background file transfer and command prompt ability, as well.

Pros

Remote access
Quick insight into uptime of particular machine
Software-based VPN into client network

Cons

It's not a true RMM and is missing some key functionality in that realm while it claims to be one
Compared to a true RMM, it's too costly to deploy across an entire organization

Return on Investment

LogMeIn Central by GoTo gives us the ability to quickly and easily access specific machines remotely, in particular from the field (i.e., from a mobile device), affording us the ability to more quickly respond to issues that may arise and resolve them

Usability

Alternatives Considered

N-able N-sight RMM

Other Software Used

N-able N-sight RMM

TeamViewer

ScreenConnect

Atera

LogMeIn Central by GoTo

What is LogMeIn Central by GoTo?

Categories & Use Cases

Key Features

Top Performing Features

Screen sharing

Over-the-Internet remote session

Remote management of servers & workstations

Areas for Improvement

Multi-platform remote control

Initiate remote control from mobile

Access to sleeping/powered-off computers

Reviews

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Other Software Used

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Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

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