TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    GoDaddy

    Score9 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    Pricing
    BigCommerceGoDaddy
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    Offerings
    Pricing Offerings
    BigCommerceGoDaddy
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsA discount is offered for annual billing.Discounts available for annual subscription.
    More Pricing Information
    Community Pulse
    BigCommerceGoDaddy
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    Not really a comparison, as BigCommerce does one thing and does it well, shopping cart websites. GoDaddy is an all in one provider.
    Incentivized
    Chose BigCommerce
    BigCommerce is significantly better, there really is no comparison. Shopify doesn't even have color swatches for their variations. GoDaddy was super limited in terms of customization and just logging into their platform was a pain. The product pages never looked professional …
    Incentivized
    Chose BigCommerce
    No contest - Big Commerce is the best
    Incentivized
    Chose BigCommerce
    BigCommerce linked to Square, was easy to use, and had customer service.
    Incentivized
    Chose BigCommerce
    We think BigCommerce offers some pretty distinct advantages over word press. It is all built like one, and very functional versus WP. With WP you are often cobbling together a lot of plugins. If you are a programmer with experience with WordPress you will probably be fine, but …
    Incentivized
    Chose BigCommerce
    BigCommerce was easier to set up with templates that could be customized. BigCommerce helped with onboarding. Customer support is excellent, in the US, and very well trained. The cost was comparable for the service I received.
    Incentivized
    Chose BigCommerce
    We went with BigCommerce because when it came to eComm we just felt that it offered a far more user-friendly and intuitive platform with a broader array of tools available at our disposal. For our business, the comparative plan packages also made sense with BigCommerce because …
    Incentivized
    Chose BigCommerce
    BigCommerce has a higher cost per month than other web host providers but this is attendant with a much higher degree of functionality. BigCommerce has a much more focused suite of tools to assist with general retails sites that make it more practical for people who don't have …
    Incentivized
    Chose BigCommerce
    I have used wix.com for other clients. It has more attractive themes and html5 integration which aids in mobile sites. i have also used go daddy web builder for more simple sites but not ecommerce.
    GoDaddy
    Chose GoDaddy
    For my own business website I did switch to BigCommerce because they offered features that weren't available at the time with Go Daddy, such as sales tax rates for every city/state, and products were limited to I think 10 or 20 options at the time and I needed 100+ options for …
    Incentivized
    Chose GoDaddy
    I would recommend the other platforms for ease of use and overall functionally.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BigCommerceGoDaddy
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and GoDaddy
    Feature
    BigCommerce
    7.9
    424 Ratings
    GoDaddy
    -
    Ratings
    Product catalog & listings8.2420 Ratings00 Ratings
    Product management8.2417 Ratings00 Ratings
    Bulk product upload7.4317 Ratings00 Ratings
    Branding7.9368 Ratings00 Ratings
    Mobile storefront8.1408 Ratings00 Ratings
    Product variations8.5394 Ratings00 Ratings
    Website integration8.3348 Ratings00 Ratings
    Visual customization7.7410 Ratings00 Ratings
    CMS6.5302 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and GoDaddy
    Feature
    BigCommerce
    8.0
    410 Ratings
    GoDaddy
    -
    Ratings
    Abandoned cart recovery7.7368 Ratings00 Ratings
    Checkout user experience8.3405 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and GoDaddy
    Feature
    BigCommerce
    8.3
    406 Ratings
    GoDaddy
    -
    Ratings
    eCommerce security8.3406 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and GoDaddy
    Feature
    BigCommerce
    7.9
    411 Ratings
    GoDaddy
    -
    Ratings
    Promotions & discounts7.8387 Ratings00 Ratings
    Personalized recommendations7.4323 Ratings00 Ratings
    SEO8.5382 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and GoDaddy
    Feature
    BigCommerce
    7.9
    416 Ratings
    GoDaddy
    -
    Ratings
    Multi-site management8.3191 Ratings00 Ratings
    Order processing7.9395 Ratings00 Ratings
    Inventory management7.8351 Ratings00 Ratings
    Shipping7.8356 Ratings00 Ratings
    Custom functionality7.8351 Ratings00 Ratings
    User Ratings
    BigCommerceGoDaddy
    Likelihood to Recommend
    8.3
    (443 ratings)
    9.0
    (57 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    10.0
    (2 ratings)
    Usability
    9.1
    (26 ratings)
    10.0
    (3 ratings)
    Availability
    9.1
    (5 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (25 ratings)
    10.0
    (9 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    10.0
    (1 ratings)
    Configurability
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.1
    (3 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.7
    (349 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    10.0
    (1 ratings)