BigCommerce vs. Shopify

BigCommerce

671 Reviews and Ratings

Shopify

630 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BigCommerce	Score8 out of 10	Small Businesses (1-50 employees)	BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.	$39 per month
Shopify	Score9.1 out of 10	N/A	Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.	$39 per month

Pricing

BigCommerce

Shopify

Standard: $39
per month
Plus: $105
per month
Pro: $399
per month
Enterprise: Custom
per month

Basic Shopify: $39
per month
Grow: $105
per month
Advanced: $399
per month
Shopify Plus: 2,000
per month
Shopify Plus: 2,300
per month

Pricing Offerings
BigCommerce	Shopify
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

A discount is offered for annual billing.

A 25% discount is offered for annual billing.

Community Pulse
Key User Insights
	BigCommerce	Shopify
Considered Both Products	BigCommerce Verified User Chose BigCommerce Although k-eCommerce may be a good fit for businesses who's ERP is Microsoft NAV Dynamics, we found the application to be cumbersome and lacking user friendly functionality as compared with BigCommerce. The k-eCommerce support was poor, impersonal and lacked situational … Incentivized Helpful? Verified User Chose BigCommerce I personally prefer BigCommerce over Shopify. Shopify is more confusing to use and takes longer to get a site up and running. Shopify also seemed to heavily lack some needed bulk editing tools that bigcommerce has. The only thing I preferred about Shopify was that it had more … Incentivized Helpful? Verified User Chose BigCommerce BigCommerce has more built in options than Shopify. While Shopify has lots more apps that are available and a lower initial price. The use of third party apps is good to have lots of options but each option needs to be vetted and dealt with independently. They greater number of … Incentivized Helpful? Christopher Arnini Director of Technology in Information Technology at Oak Meadow (E-Learning, 11-50 employees) Chose BigCommerce BigCommerce had a much strong B2B integration and platform in general than Shopify. Netsuite was too expensive at the time to considering it. Incentivized Helpful? Verified User Chose BigCommerce Their B2B features are incomparable. Shopify was another contender but didn’t have the B2B capabilities that BigCommerce has Incentivized Helpful? Verified User Chose BigCommerce We deal in firearms. I tried Shopify first back in 2016 and that was a miserable mistake, very firearm NOT friendly there. Then we went to Volusion the next month and we were quite happy there for 7-1/2 years and several million $ in sales. The issue is Volusion was losing … Incentivized Helpful? Jana Campbell Founder in Corporate at Fenigo Inc. (Wholesale, 1-10 employees) Chose BigCommerce I chose BigCommerce over Shopify because I felt there were more built-in apps in BigCommerce. Other than that, I felt that both solutions are very similar. Incentivized Helpful? Shahin Dehestani CMO (Chief Marketing Officer) in Marketing at Hi-Tech Car Audio (Retail, 11-50 employees) Chose BigCommerce BigCommerce combines the ease-of-use that you get form Shopify, with the ability to handle large numbers of Sku's like a custom Magento site might have. But unlike a custom site like Magento, you don't need a coder or developer for every little change you want to make to the … Incentivized Helpful? Christine Sako Head of Internal Ops and BI at XY Labs (Information Technology & Services, 11-50 employees) Chose BigCommerce I find the UI to be more appealing and the storefront to be a little less recognizable as a typical Shopify storefront (more generic, etc.) Incentivized Helpful? Jeff Moriarty Digital Strategist in Marketing at Best Price Nutrition (Health, Wellness and Fitness, 11-50 employees) Chose BigCommerce We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or … Incentivized Helpful? Paul Francis Jones eCommerce, Web and Graphic Design for Small to Medium Sized Businesses at Humanity Health CBD, LLC (Retail, 1-10 employees) Chose BigCommerce BigCommerce VS Shopify: Do I like Shopify? Yes. Has Shopify positioned itself as more of a get rich quick drop shipping platform, and alternative to marketplaces like Etsy? Also yes. Listen, I still like Shopify a lot, and there are absolutely still cases where I feel Shopify … Incentivized Helpful? Keith Whitt Co-Owner at Serendipity Studio (Apparel & Fashion, 1-10 employees) Chose BigCommerce osCommerce was our previous platform. It worked great for what it was but was too difficult to maintain and behind the times. When looking for a replacement, Squarespace and Shopify were both evaluated. Squarespace was not responsive at the time and did not support all of the … Incentivized Helpful? Jim Lopardo E-Commerce Development in Information Technology at Unique Lift Parts Inc (Retail, 1-10 employees) Chose BigCommerce Integrations with Shopify were inadequate, and we felt the overall impression was too informal, without the backend flexibility our catalog requires. As for Magento, I had experience at a previous company with Magento and was never very satisfied with any part of it. I took a … Incentivized Helpful? JoAnna Cohen Project Design Engineer in Information Technology at AvisBag.com (Retail, 1-10 employees) Chose BigCommerce Most reliable and robust e-commerce solution for the price. Easy to learn and to continue to use. Great user and customer management. Product capabilities are way better than the competition. It doesn't take a long time to onboard an entire business' inventory and get to … Incentivized Helpful? Verified User Chose BigCommerce Each platform has its pros and cons. However, overall, BigCommerce is the most challenging to work with from a developer's perspective. Simply finding files and locating the code in the theme editor takes too much time. Incentivized Helpful? Verified User Chose BigCommerce - Ease of Use: With guided onboarding, BigCommerce enables us to manage stores independently within days, reducing the need for extensive technical support. -Comprehensive Built-In Features: BigCommerce provides a wide array of native features, minimizing reliance on … Incentivized Helpful? Verified User Chose BigCommerce easy for customization , no lengthy coding required. Incentivized Helpful? Melissa-Ann Dailey Director of UX in Sales at Private Company (Retail, 1-10 employees) Chose BigCommerce I believe other platforms offer more robust CMS and experience managing tools making content and product updates easier to perform. Incentivized Helpful? Steven Hess Jr Owner in Sales at Eagle Armorment (Sporting Goods, 1-10 employees) Chose BigCommerce I find BigCommerce easy to use from a non computer person stand point. It was easy to quickly get adjusted to and what they charge for building and running a website far surpassed there competitors. Incentivized Helpful? Verified User Chose BigCommerce We are moving away from BigCommerce. It has not met our needs. Incentivized Helpful? Sam Saidman Marketing Manager in Marketing at Renew Digital (Medical Device, 51-200 employees) Chose BigCommerce We chose BigCommerce over competitors due to customization and cost. We're able to have the site we're looking for, easily managed within our marketing team without hours of tedious revisions. Incentivized Helpful? Dipak Patil Project Manager in Information Technology at Elsner technology pvt ltd (Information Technology & Services, 201-500 employees) Chose BigCommerce Bigcommerce provide better security than WordPress , and live support is also avilable. Incentivized Helpful? Heather Borders Customer Relations Business Manager in Customer Service at Principle Business Enterprises, Inc. (Retail, 201-500 employees) Chose BigCommerce We have stuck with Big Commerce due to the amount of work and build outs we have created with the system. The issues we have come across do not raise too many red flags that we would need to switch programs at this time. If we do it is due to the promotion/ sales restrictions, … Incentivized Helpful? Shaun Price Head of Customer Acquisition in Marketing at MitoQ (Health, Wellness and Fitness, 11-50 employees) Chose BigCommerce Every criterion we evaluated against BigCommerce either won outright or held its own. What got us over the line was the incredible personal support at every step of the way from onboarding and implementation through to BAU. I had a support ticket this morning which I resolved … Incentivized Helpful? Tony Schwartz N/A in Corporate at Dist 12 (Health, Wellness and Fitness, 1-10 employees) Chose BigCommerce BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know … Incentivized Helpful?	Shopify Verified User Chose Shopify Shopify out of the box had more features and did what we were looking to do that BigCommerce could not do without extensive customizations using a third-party vendor. That made it a very easy choice to switch to Shopify. Most of the customizations needed in Shopify we were able … Incentivized Helpful? Eric Waddington COO (Chief Operations Officer) in Marketing at SnapPower (Consumer Electronics, 11-50 employees) Chose Shopify I have been in e-commerce for over 15 years now, and Shopify is overall the best website platform that I have used. I have used AmeriCommerce, StoresOnline/Crexendo, BigCommerce, Weebly/Square, Wix, Wordpress, GoDaddy and others - Shopify is the best in most … Incentivized Helpful? Bailey Witt, MBA Senior Digital Marketing Strategist in Marketing at Trellis (Marketing and Advertising, 51-200 employees) Chose Shopify Shopify is so much easier to use, and much more user-friendly than both BigCommerce and Magento. The reporting, product management, and app marketplace are much better as well. Shopify also integrates with other systems very easily with apps and sales channels, so it saves a … Incentivized Helpful? Verified User Chose Shopify With Wix and Squarespace, we really like the extended customization options for our store, but they both lacked the "commerce theme." Shopify, like BigCommerce is essentially designed to cater right to ecommerce and thus has more tools and features to support that effort. BigCom… Incentivized Helpful? Verified User Chose Shopify I have tried (and currently use and love) BigCommerce. GoDaddy was also decent and very easy to use. Volusion, Ecwid, Weebly, Wix, SquareSpace - all were colossal wastes of time. Incentivized Helpful? Verified User Chose Shopify Shopify is the most accessible website management tool to make custom edits to and is the quickest to learn. The file structure is easy to understand, but on Magento, it is very complicated. BigCommerce offers more default options than Shopify, but Shopify has more apps. 3D … Incentivized Helpful? Lindsay Halsey Co-Founder in Marketing at webShine (Marketing and Advertising, 1-10 employees) Chose Shopify Shopify stacks up well with BigCommerce in terms of SEO. We've found WooCommerce to be even more SEO friendly because of the plugins that can be leverage in WordPress. Incentivized Helpful? Stephen Steinberg Founder in Corporate at Raw Athletics (Sports, 1-10 employees) Chose Shopify Shopify is great for the quick deployment of eCommerce websites and scaling them to test for feasibility. It's very affordable and easy to use. BigCommerce provides more function and customization but it takes coding experience to execute so it may not be best for some teams, … Incentivized Helpful? Verified User Chose Shopify We left BigCommerce and immediately were thrilled. BigCommerce worked fine but we saw immediate savings of several thousand dollars per month. The site speeds and page load times were way better and the app store is very comparable. Many of the features are similar between the … Incentivized Helpful? Verified User Chose Shopify Magento, BigCommerce, and WooCommerce for WordPress were the main alternatives we considered. Magento - we had a negative experience with the complexity involved in maintaining the site backend and product catalog with a previous client and decided it wasn't suitable for the … Incentivized Helpful? Verified User Chose Shopify Shopify and BigCommerce are similar to each other in the sense that they have a very similar back end to the website. The ability to upload products is very similar and able to control settings. However, Shopify does seem to be easier to understand and has some added features … Incentivized Helpful? Scott Wanamaker Senior Program Manager and Product Manager (eAccountable Tools and Paid Search) in Marketing at eAccountable (Internet, 11-50 employees) Chose Shopify I think Shopify was most similar to BigCommerce, but a good cart before needing to use Magento which felt more enterprise. Incentivized Helpful? Verified User Chose Shopify Shopify is the best tool in the ecosystem because with all the apps in its sphere, you can do almost anything. It also has the best checkout experience one can ask for in the Ecommerce / website space. I think when it comes to shipping inventory and theme management it’s the … Incentivized Helpful? Hanson Grant CEO and Founder in Information Technology at Think Board (Consumer Goods, 1-10 employees) Chose Shopify They have more analytics, better designs, more apps to create a more robust system to run a business on. Their system is very intuitive, and they are heavily investing in constantly making their platform better. The biggest selling point years ago was the ability to track with … Incentivized Helpful? Verified User Chose Shopify You can build an e-commerce site very quickly and easily. Bulk upload of products is a very convenient feature. There are regular features and roadmap updates on Shopify as compared to others in the market. The quality of customer support is also good. Shopify meets all the … Incentivized Helpful? Micah Jewell Small Business Owner in Sales at The Dark Jedi (Retail, 1-10 employees) Chose Shopify They are all very similar but Shopify had a slightly better look and feel. It also was easier to use for drop shipping from AliExpress. Incentivized Helpful? Verified User Chose Shopify Shopify is hands down the winner. In all categories. Incentivized Helpful? Steven Duran Director of Business Development in Sales at 5 Stones (Media Production, 51-200 employees) Chose Shopify Shopify as a business is one of the fastest-growing e-commerce solutions in the world. And for good reason, because it's core functionality is set up in such a way that you can literally start an online business in a couple of hours. They have a massive suite of applications … Incentivized Helpful? Verified User Chose Shopify Shopify is much easier to use. Incentivized Helpful? RICKY NG Account Manager in Sales at LUGGAGE BAZAAR (Retail, 1-10 employees) Chose Shopify We selected Shopify because of the competitor reviews as one of the top 3 eCommerce platforms globally, but Shopify Basic performs poorly for the new and non-tech capable users compared to other top-ranked eCommerce platforms. The reviews and dominating brand exposure of … Incentivized Helpful? Kiara Elder Senior Office Manager in Customer Service at Little Portion (Food & Beverages, 1-10 employees) Chose Shopify Shopify is much easier to use and able to grow better with our company. It has fewer glitches which affect productivity, and more features to prevent needing many different programs. Incentivized Helpful? Horacio Carcamo Product Development Asst. in Marketing at Myron Manufacturing (Marketing and Advertising, 201-500 employees) Chose Shopify Shopify performs a great marketing influence by having ads and different kinds of branding on various social media. Also, their utilities promotion creates a great impact on the people's mind, and after executing action on the platform, in my experience I liked it how … Incentivized Helpful? Stacy Heitzman Senior Manager, Corporate Marketing in Marketing at Vizergy Digital Marketing (Hospitality, 51-200 employees) Chose Shopify We chose Shopify because it was scalable with our business and easy to set up. Incentivized Helpful? Ashley Gennett Marketing Coordinator in Marketing at Cosmo DeNicola Companies (Events Services, 201-500 employees) Chose Shopify Shopify, to us, had more of a customization opportunity. We also felt that the plans offered by Shopify were more in gear with what we were looking to do with our company. Incentivized Helpful? Patrick Daugherty Marketing and Implementation in Marketing at SecureGive (Computer Software, 11-50 employees) Chose Shopify Shopify is far and above any other eCommerce software that we have ever used. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

TrustRadius Insights
	BigCommerce	Shopify
Highlights	Research Team Insight Published February 1, 2024 Users have found both BigCommerce and Shopify to be ideal for setting up online stores. Both platforms have been leveraged by businesses of varying sizes, ranging from small local operations to large-scale enterprises. Customers have praised the simplicity of both platforms, indicating they have been able to create and manage their online ventures, including dropshipping operations, without extensive technical knowledge or support. The use of advanced features seems to be a differentiating aspect in user experiences with BigCommerce and Shopify. Some users have indicated that they appreciate the depth of options and scalability that BigCommerce offers, especially for larger businesses seeking to expand their online presence. Conversely, Shopify users boast its ease of use, particularly for those launching smaller-scale online operations or stepping into e-commerce for the first time. Users have utilized the customizability of each platform to tailor e-commerce solutions to their needs. BigCommerce customers cited its excellent out-of-the-box features and integration options, as well as their ability to handle complex inventory management. Shopify users, on the other hand, have praised its range of aesthetically-pleasing templates, clean interface and the wide variety of apps that can be used to extend the platform’s capabilities Users have found both BigCommerce and Shopify to be ideal for setting up online stores. Both platforms have been leveraged by businesses of varying sizes, ranging from small local operations to large-scale enterprises. Customers have praised the simplicity of both platforms, indicating they have been able to create and manage their online ventures, including dropshipping operations, without extensive technical knowledge or support. The use of advanced features seems to be a differentiating aspect in user experiences with BigCommerce and Shopify. Some users have indicated that they appreciate the depth of options and scalability that BigCommerce offers, especially for larger businesses seeking to expand their online presence. Conversely, Shopify users boast its ease of use, particularly for those launching smaller-scale online operations or stepping into e-commerce for the first time. Users have utilized the customizability of each platform to tailor e-commerce solutions to their needs. BigCommerce customers cited its excellent out-of-the-box features and integration options, as well as their ability to handle complex inventory management. Shopify users, on the other hand, have praised its range of aesthetically pleasing templates, clean interface, and a wide variety of apps that can be used to extend the platform’s capabilities.

Features

BigCommerce

Shopify

Comparison of Online Storefront features of BigCommerce and Shopify
Feature	BigCommerce 7.9 424 Ratings	Shopify 8.7 136 Ratings
Product catalog & listings	8.3420 Ratings	9.5136 Ratings
Product management	8.2417 Ratings	8.7134 Ratings
Bulk product upload	7.5317 Ratings	8.6115 Ratings
Branding	8.0368 Ratings	8.8134 Ratings
Mobile storefront	8.1408 Ratings	8.9130 Ratings
Product variations	8.6394 Ratings	9.0127 Ratings
Website integration	8.4348 Ratings	8.6127 Ratings
Visual customization	7.8410 Ratings	8.0133 Ratings
CMS	6.5302 Ratings	8.1109 Ratings

Comparison of Online Shopping Cart features of BigCommerce and Shopify
Feature	BigCommerce 8.0 410 Ratings	Shopify 7.9 129 Ratings
Abandoned cart recovery	7.7368 Ratings	7.9120 Ratings
Checkout user experience	8.3405 Ratings	7.8127 Ratings

Comparison of Online Payment System features of BigCommerce and Shopify
Feature	BigCommerce 8.3 406 Ratings	Shopify 9.6 131 Ratings
eCommerce security	8.3406 Ratings	9.6131 Ratings

Comparison of eCommerce Marketing features of BigCommerce and Shopify
Feature	BigCommerce 7.9 411 Ratings	Shopify 8.4 133 Ratings
Promotions & discounts	7.8387 Ratings	9.2128 Ratings
Personalized recommendations	7.5323 Ratings	8.432 Ratings
SEO	8.5382 Ratings	7.6124 Ratings

Comparison of eCommerce Business Management features of BigCommerce and Shopify
Feature	BigCommerce 8.0 416 Ratings	Shopify 8.2 134 Ratings
Multi-site management	8.3191 Ratings	6.719 Ratings
Order processing	7.9395 Ratings	9.8132 Ratings
Inventory management	7.9351 Ratings	7.8131 Ratings
Shipping	7.8356 Ratings	7.8124 Ratings
Custom functionality	7.9351 Ratings	8.6124 Ratings

User Ratings
	BigCommerce	Shopify
Likelihood to Recommend	8.3 (443 ratings)	8.2 (149 ratings)
Likelihood to Renew	9.1 (53 ratings)	9.2 (15 ratings)
Usability	9.1 (26 ratings)	10.0 (3 ratings)
Availability	9.1 (5 ratings)	10.0 (1 ratings)
Performance	9.1 (5 ratings)	- (0 ratings)
Support Rating	9.1 (25 ratings)	10.0 (2 ratings)
Online Training	9.1 (2 ratings)	- (0 ratings)
Implementation Rating	9.1 (13 ratings)	10.0 (1 ratings)
Configurability	9.1 (3 ratings)	- (0 ratings)
Ease of integration	9.1 (3 ratings)	- (0 ratings)
Product Scalability	8.7 (349 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)