TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Square Online

    Score7.4 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    BigCommerceSquare Online
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    BigCommerceSquare Online
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Community Pulse
    BigCommerceSquare Online
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    BigCommerce VS Shopify: Do I like Shopify? Yes. Has Shopify positioned itself as more of a get rich quick drop shipping platform, and alternative to marketplaces like Etsy? Also yes. Listen, I still like Shopify a lot, and there are absolutely still cases where I feel Shopify …
    Incentivized
    Chose BigCommerce
    Weebly is more basic. It doesn't have as many options as BigCommerce does with its integrations, apps, shipping, etc. BigCommerce was far more to learn but it was well worth it for the professional-looking store I have now!
    Incentivized
    Chose BigCommerce
    BigCommerce allows much more customizability, better reporting, and easier management. I've experienced way fewer issues and their tech support has been above and beyond anything I've experienced elsewhere. The scalability is far superior to any of the above-mentioned site …
    Incentivized
    Chose BigCommerce
    BigCommerce is by far the easiest, most secure, and most worry-free of the competition. It falls a little short to Magento in the coupon code area, and Shopify has more out of the box gimmicks, but, in the end, they all fall short compared to BigCommerce.
    Incentivized
    Chose BigCommerce
    I chose to leave Weebly because of the lack of real-time shipping. Bigcommerce was able to do what Weebly customer service was unable to provide, quickly and effortlessly.
    Incentivized
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BigCommerceSquare Online
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Square Online
    Feature
    BigCommerce
    7.9
    424 Ratings
    Square Online
    -
    Ratings
    Product catalog & listings8.3420 Ratings00 Ratings
    Product management8.2417 Ratings00 Ratings
    Bulk product upload7.4317 Ratings00 Ratings
    Branding7.9368 Ratings00 Ratings
    Mobile storefront8.1408 Ratings00 Ratings
    Product variations8.6394 Ratings00 Ratings
    Website integration8.4348 Ratings00 Ratings
    Visual customization7.8410 Ratings00 Ratings
    CMS6.5302 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Square Online
    Feature
    BigCommerce
    8.0
    410 Ratings
    Square Online
    -
    Ratings
    Abandoned cart recovery7.7368 Ratings00 Ratings
    Checkout user experience8.3405 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Square Online
    Feature
    BigCommerce
    8.3
    406 Ratings
    Square Online
    -
    Ratings
    eCommerce security8.3406 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Square Online
    Feature
    BigCommerce
    7.9
    411 Ratings
    Square Online
    -
    Ratings
    Promotions & discounts7.8387 Ratings00 Ratings
    Personalized recommendations7.5323 Ratings00 Ratings
    SEO8.5382 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Square Online
    Feature
    BigCommerce
    7.9
    416 Ratings
    Square Online
    -
    Ratings
    Multi-site management8.3191 Ratings00 Ratings
    Order processing7.9395 Ratings00 Ratings
    Inventory management7.9351 Ratings00 Ratings
    Shipping7.8356 Ratings00 Ratings
    Custom functionality7.9351 Ratings00 Ratings
    Security
    Comparison of Security features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    5.3
    30 Ratings
    Role-based user permissions00 Ratings5.330 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    6.3
    21 Ratings
    API00 Ratings6.316 Ratings
    Internationalization / multi-language00 Ratings6.317 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    7.5
    42 Ratings
    WYSIWYG editor00 Ratings8.735 Ratings
    Code quality / cleanliness00 Ratings6.638 Ratings
    Admin section00 Ratings7.338 Ratings
    Page templates00 Ratings6.342 Ratings
    Library of website themes00 Ratings7.042 Ratings
    Mobile optimization / responsive design00 Ratings9.341 Ratings
    Publishing workflow00 Ratings7.334 Ratings
    Form generator00 Ratings7.335 Ratings
    Web Content Management
    Comparison of Web Content Management features of BigCommerce and Square Online
    Feature
    BigCommerce
    -
    Ratings
    Square Online
    6.7
    39 Ratings
    Content taxonomy00 Ratings6.725 Ratings
    SEO support00 Ratings7.735 Ratings
    Bulk management00 Ratings7.320 Ratings
    Availability / breadth of extensions00 Ratings5.632 Ratings
    Community / comment management00 Ratings6.329 Ratings
    User Ratings
    BigCommerceSquare Online
    Likelihood to Recommend
    8.3
    (443 ratings)
    7.4
    (43 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    10.0
    (1 ratings)
    Usability
    9.1
    (26 ratings)
    6.0
    (2 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (349 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)