TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Squarespace

    Score8.6 out of 10
    N/ASquarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

    $25

    per month

    Pricing
    BigCommerceSquarespace
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Basic
    $25
    per month
    Core
    $36
    per month
    Plus
    $56
    per month
    Advanced
    $139
    per month
    Offerings
    Pricing Offerings
    BigCommerceSquarespace
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.28% to 36% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    BigCommerceSquarespace
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    osCommerce was our previous platform. It worked great for what it was but was too difficult to maintain and behind the times. When looking for a replacement, Squarespace and Shopify were both evaluated. Squarespace was not responsive at the time and did not support all of the …
    Incentivized
    Chose BigCommerce
    We started off using Shopify, as it seems "everybody" does, but we needed more product flexibility and shipping variations. Shopify offered that, but wanted double/triple the price from the tier we were on. Since we were just starting out, we didn't want to pay a crazy big …
    Incentivized
    Chose BigCommerce
    We chose BigCommerce based on their inventory software, and we continue to stand by that decision. Squarespace and Wix simply cannot handle the amount of inventory we carry, and Shopify (at the time) did not seem suitable for us. We appreciate the flow and layout of …
    Incentivized
    Chose BigCommerce
    Squarespace did not have the ability to host our entire product line with all the necessary variations and options. As such, we had to go with a platform that could grow with us. BigCommerce did just that. It was easy to integrate, has been easy to use, and we are happy with …
    Incentivized
    Chose BigCommerce
    Though Shopify has an easy to use interface for the beginners in eCommerce, they charge an additional merchant fee for using a payment gateway other than their own. For a store like mine where margins are already slim, added fees and charges can really stack up. BigCommerce …
    Incentivized
    Chose BigCommerce
    We looked at a couple of e-commerce platforms including Squarespace. We found the functionality, ease of use, scalability, storefront features and such to be most attractive with BigCommerce, especially for the price.
    Incentivized
    Chose BigCommerce
    We sell high-risk items as far as the banks are concerned. BigCommerce allows me to make the changes I need to make myself without having to rely on a web designer to assist me. Squarespace and Stripe dropped us for selling "drug paraphernalia" so we needed a solution quickly …
    Incentivized
    Chose BigCommerce
    BigCommerce's biggest advantage that I've seen is the ability to have a large catalog of products compared to sites like Shopify and Squarespace. BigCommerce allows for large product menus and product options giving the users easier navigation throughout the catalog. Also, …
    Incentivized
    Chose BigCommerce
    We used Shopify, Squarespace and storenvy. All were bloated and had a lot of unnecessary and useless features and at a cost that did not seem beneficial to us. In the end, BigCommerce looked like it would work best for our online / brick and mortar model that we run. Also the …
    Incentivized
    Chose BigCommerce
    BigCommerce I think is easier to use than Shopify for a hosted solution, but Shopify does offer more customization. Both are way better than Squarespace. For self-hosted I prefer WooCommerce for small to medium shops and Magento for large shops. Overall BigCommerce is a decent …
    Incentivized
    Chose BigCommerce
    BigCommerce is much better than Squarespace in terms of providing more powerful e-commerce tools and allows more integrations especially payment processors. Shopify although a great product is just simply much more expensive than BigCommerce.
    Incentivized
    Chose BigCommerce
    BigCommerce combines the ease-of-use that you get form Shopify, with the ability to handle large numbers of Sku's like a custom Magento site might have.

    But unlike a custom site like Magento, you don't need a coder or developer for every little change you want to make to the …
    Incentivized
    Chose BigCommerce
    Pricing-wise, BigCommerce is pretty much the same. Our problem was a way to track inventory across in-store, on-site and online sales. BigCommerce was the solution that worked best with Square.
    Incentivized
    Chose BigCommerce
    We very much liked BigCommerce because it was the perfect fit or the best of both worlds as far as our business is concerned. It had a really robust shopping cart experience that comes standard and it allows for a Sandbox environment that we can use for future custom build-outs.
    Incentivized
    Chose BigCommerce
    I have managed to build 2 large websites on BigCommerce and it is fast and reliable. Have managed builds on Magento as well as small website projects on Wix, GoDaddy and Shopify and they all have their pros and cons. This is an ever-changing space and it really comes down to …
    Incentivized
    Chose BigCommerce
    I find the features of Big Commerce more flexible than the standard ones on Shopify and you seem to need to continuously purchase add ons to do the same thing. In regard to SEO, I find Big Commerce to be better than Square Space sites.
    Incentivized
    Chose BigCommerce
    BigCommerce allows much more customizability, better reporting, and easier management. I've experienced way fewer issues and their tech support has been above and beyond anything I've experienced elsewhere. The scalability is far superior to any of the above-mentioned site …
    Incentivized
    Chose BigCommerce
    While all of these platforms have their advantages, they couldn't provide the level of international shipping and the multiple shipping options needed by my clients with advanced e-commerce stores. Those two major features were the reason we went with BigCommerce in the first …
    Incentivized
    Chose BigCommerce
    We decided on Big Commerce because it was something I've used previously while working with another vendor. I liked the all in one solution compared to some of the piecemeal integrations I've used in the past. Due to being related to the cannabis industry, it narrowed my …
    Incentivized
    Chose BigCommerce
    Besides Magento and some of the other enterprise-level ecommerce platforms, BigCommerce has the most functionality. Product Options/Facets, Pricing Tiers and Customer Groups, as well as an integrated blog make BigCommerce a great platform to build your website if you have a lot …
    Incentivized
    Chose BigCommerce
    We used Network Solutions and are disappointed by their buggy software and their unwillingness to fix their bugs. We evaluated Shopify, but did not think they were technical enough. Shopify has more flash though. Squarespace did not offer foreign ordering at that time. 10% …
    Incentivized
    Chose BigCommerce
    BigCommerce is a robust machine. And that's what you need for your big business dreams. With all its advanced features, BigCommerce makes sure the learning curve is never steep. If you are new to e-commerce, that's the kind of platform that you need--the kind that offers an …
    Incentivized
    Chose BigCommerce
    BigCommerce is easily customizable, and offered everything we needed. User groups, free shipping per group, coupon codes, bin numbers
    Incentivized
    Squarespace
    Chose Squarespace
    Squarespace is more visually appealing than the other platforms, but is not quite as well suited for large libraries of content. With some work on integrating blog-type pages and navigation into the overall template (with a similar visual style) this could easily be addressed. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BigCommerceSquarespace
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Squarespace
    Feature
    BigCommerce
    7.9
    424 Ratings
    Squarespace
    -
    Ratings
    Product catalog & listings8.2420 Ratings00 Ratings
    Product management8.1417 Ratings00 Ratings
    Bulk product upload7.4317 Ratings00 Ratings
    Branding7.9368 Ratings00 Ratings
    Mobile storefront8.1408 Ratings00 Ratings
    Product variations8.5394 Ratings00 Ratings
    Website integration8.3348 Ratings00 Ratings
    Visual customization7.7410 Ratings00 Ratings
    CMS6.5302 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Squarespace
    Feature
    BigCommerce
    8.0
    410 Ratings
    Squarespace
    -
    Ratings
    Abandoned cart recovery7.7368 Ratings00 Ratings
    Checkout user experience8.3405 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Squarespace
    Feature
    BigCommerce
    8.3
    406 Ratings
    Squarespace
    -
    Ratings
    eCommerce security8.3406 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Squarespace
    Feature
    BigCommerce
    7.9
    411 Ratings
    Squarespace
    -
    Ratings
    Promotions & discounts7.8387 Ratings00 Ratings
    Personalized recommendations7.4323 Ratings00 Ratings
    SEO8.5382 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Squarespace
    Feature
    BigCommerce
    7.9
    416 Ratings
    Squarespace
    -
    Ratings
    Multi-site management8.3191 Ratings00 Ratings
    Order processing7.9395 Ratings00 Ratings
    Inventory management7.8351 Ratings00 Ratings
    Shipping7.8356 Ratings00 Ratings
    Custom functionality7.8351 Ratings00 Ratings
    Security
    Comparison of Security features of BigCommerce and Squarespace
    Feature
    BigCommerce
    -
    Ratings
    Squarespace
    8.5
    59 Ratings
    Role-based user permissions00 Ratings8.559 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of BigCommerce and Squarespace
    Feature
    BigCommerce
    -
    Ratings
    Squarespace
    4.2
    52 Ratings
    API00 Ratings4.945 Ratings
    Internationalization / multi-language00 Ratings3.434 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of BigCommerce and Squarespace
    Feature
    BigCommerce
    -
    Ratings
    Squarespace
    7.1
    90 Ratings
    WYSIWYG editor00 Ratings8.178 Ratings
    Code quality / cleanliness00 Ratings8.071 Ratings
    Admin section00 Ratings6.089 Ratings
    Page templates00 Ratings7.090 Ratings
    Library of website themes00 Ratings7.087 Ratings
    Mobile optimization / responsive design00 Ratings7.386 Ratings
    Publishing workflow00 Ratings6.278 Ratings
    Form generator00 Ratings7.171 Ratings
    Web Content Management
    Comparison of Web Content Management features of BigCommerce and Squarespace
    Feature
    BigCommerce
    -
    Ratings
    Squarespace
    7.0
    80 Ratings
    Content taxonomy00 Ratings6.768 Ratings
    SEO support00 Ratings7.973 Ratings
    Bulk management00 Ratings8.045 Ratings
    Availability / breadth of extensions00 Ratings5.760 Ratings
    Community / comment management00 Ratings6.760 Ratings
    User Ratings
    BigCommerceSquarespace
    Likelihood to Recommend
    8.3
    (443 ratings)
    9.4
    (90 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    10.0
    (4 ratings)
    Usability
    9.1
    (26 ratings)
    10.0
    (4 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    10.0
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (349 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)