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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIGContacts

    Score9.6 out of 10
    N/ABigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

    $9.99

    per month per user

    Bigin by Zoho CRM

    Score8.7 out of 10
    N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Pricing
    BIGContactsBigin by Zoho CRM
    Editions & Modules
    Business Plan
    $9.99
    per month per user
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Offerings
    Pricing Offerings
    BIGContactsBigin by Zoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    BIGContactsBigin by Zoho CRM
    Considered Both Products
    ProProfs
    No answer on this topic
    Zoho
    Chose Bigin by Zoho CRM
    Ease of use. It was easy for me to navigate. I have a PhD from YouTube University (lol), but I did not have to refer to YouTube to learn how to use it. I just dug right in.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BIGContactsBigin by Zoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.6
    7 Ratings
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Customer data management / contact management9.87 Ratings8.471 Ratings
    Workflow management9.57 Ratings8.274 Ratings
    Territory management9.46 Ratings00 Ratings
    Opportunity management9.47 Ratings8.472 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.57 Ratings8.168 Ratings
    Contract management9.67 Ratings7.234 Ratings
    Quote & order management9.76 Ratings00 Ratings
    Interaction tracking9.75 Ratings7.866 Ratings
    Channel / partner relationship management9.75 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.7
    7 Ratings
    Bigin by Zoho CRM
    -
    Ratings
    Case management9.86 Ratings00 Ratings
    Call center management9.56 Ratings00 Ratings
    Help desk management9.86 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.5
    6 Ratings
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Lead management9.76 Ratings8.061 Ratings
    Email marketing9.36 Ratings7.356 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.9
    6 Ratings
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Task management10.06 Ratings8.265 Ratings
    Billing and invoicing management9.86 Ratings00 Ratings
    Reporting9.96 Ratings8.141 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.5
    4 Ratings
    Bigin by Zoho CRM
    8.1
    68 Ratings
    Forecasting9.34 Ratings00 Ratings
    Pipeline visualization9.64 Ratings8.668 Ratings
    Customizable reports9.74 Ratings7.761 Ratings
    Customization
    Comparison of Customization features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.3
    4 Ratings
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Custom fields10.04 Ratings7.872 Ratings
    Custom objects9.44 Ratings00 Ratings
    Scripting environment9.04 Ratings00 Ratings
    API for custom integration8.74 Ratings00 Ratings
    Security
    Comparison of Security features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.8
    3 Ratings
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Single sign-on capability9.53 Ratings8.555 Ratings
    Role-based user permissions10.03 Ratings8.467 Ratings
    Social CRM
    Comparison of Social CRM features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.7
    3 Ratings
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Social data10.03 Ratings8.337 Ratings
    Social engagement9.53 Ratings8.237 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.0
    3 Ratings
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Marketing automation8.53 Ratings7.952 Ratings
    Compensation management9.53 Ratings00 Ratings
    Platform
    Comparison of Platform features of BIGContacts and Bigin by Zoho CRM
    Feature
    BIGContacts
    9.5
    3 Ratings
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Mobile access9.53 Ratings8.167 Ratings
    User Ratings
    BIGContactsBigin by Zoho CRM
    Likelihood to Recommend
    9.6
    (10 ratings)
    8.8
    (80 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.4
    (9 ratings)
    8.6
    (51 ratings)
    Support Rating
    9.4
    (9 ratings)
    8.6
    (7 ratings)