| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Bigin by Zoho CRM | Score8.7 out of 10 | N/A | Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively. | $9 per month per user |
 Brevo | Score8.6 out of 10 | N/A | Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more. | $0 per month |
| Bigin by Zoho CRM | Brevo | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 20% discount for annual pricing. | SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices. | ||||||||||||||
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| Bigin by Zoho CRM | Brevo | |
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| Considered Both Products | Chose Bigin by Zoho CRM Simple to use, beginner-friendly, affordable Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Brevo Zoho was good but they have a lead list contact limit and what we found with Brevo is unlimited contact limit. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Bigin by Zoho CRM | Brevo | |
|---|---|---|
| Likelihood to Recommend | 8.8 | 9.0 |
| Likelihood to Renew | 9.1 | 10.0 |
| Usability | 8.6 | 8.3 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 8.6 | 10.0 |
| Implementation Rating | - | 9.1 |
| Product Scalability | - | 9.1 |
