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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Contacts+

    Score9 out of 10
    N/AContacts+ is a contact management platform for individuals, teams and small businesses. It connects multiple accounts or sources to create a unified address book, with enriched, contextual data to ensure the user always contact the right person. The app is available across Web, iOS, Android, Chrome & Mac, ensuring contacts are synced, up-to-date, and available. With it, users can cccess and manage contacts anytime, anywhere. Contacts+ was acquired by Benchmark in early 2021. Its…

    $8.33

    per month

    Pricing
    Bigin by Zoho CRMContacts+
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Free
    $0
    per month 1,000 contacts
    Premium
    $8.33
    per month 25,000 contacts
    Offerings
    Pricing Offerings
    Bigin by Zoho CRMContacts+
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    Bigin by Zoho CRMContacts+
    Considered Both Products
    Zoho
    Chose Bigin by Zoho CRM
    intuitive and customizable
    Incentivized
    BenchmarkONE
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bigin by Zoho CRMContacts+
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Contacts+
    -
    Ratings
    Customer data management / contact management8.471 Ratings00 Ratings
    Workflow management8.274 Ratings00 Ratings
    Opportunity management8.472 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings00 Ratings
    Contract management7.234 Ratings00 Ratings
    Interaction tracking7.866 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Contacts+
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.356 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Contacts+
    -
    Ratings
    Task management8.265 Ratings00 Ratings
    Reporting8.141 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    8.2
    68 Ratings
    Contacts+
    -
    Ratings
    Pipeline visualization8.668 Ratings00 Ratings
    Customizable reports7.761 Ratings00 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Contacts+
    -
    Ratings
    Custom fields7.872 Ratings00 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Contacts+
    -
    Ratings
    Single sign-on capability8.555 Ratings00 Ratings
    Role-based user permissions8.467 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Contacts+
    -
    Ratings
    Social data8.337 Ratings00 Ratings
    Social engagement8.237 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Contacts+
    -
    Ratings
    Marketing automation7.952 Ratings00 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM and Contacts+
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Contacts+
    -
    Ratings
    Mobile access8.167 Ratings00 Ratings
    User Ratings
    Bigin by Zoho CRMContacts+
    Likelihood to Recommend
    8.8
    (80 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (51 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (7 ratings)
    -
    (0 ratings)