Bigin by Zoho CRM vs. Insightly

Bigin by Zoho CRM

180 Reviews and Ratings

Insightly

824 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bigin by Zoho CRM	Score8.7 out of 10	N/A	Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.	$9 per month per user
Insightly	Score7.4 out of 10	N/A	Insightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.	$348 per year per user

Pricing

Bigin by Zoho CRM

Insightly

Express: $9.00
per month per user
Premier: $15.00
per month
Bigin 360: $21
per month per user

Plus: $29
per month (billed annually) per user
Professional: $49
per month (billed annually) per user
Enterprise: $99
per month (billed annually) per user

Pricing Offerings
Bigin by Zoho CRM	Insightly
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

20% discount for annual pricing.

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Community Pulse
Key User Insights
	Bigin by Zoho CRM	Insightly
Considered Both Products	Zoho Verified User Chose Bigin by Zoho CRM All of these other programs can perform CRM capable. The difference with Bigin is that the GUI is very easy and not confusing. Setup is stright forward and you don't need a dedicated IT person to oversee the project. If you have basic understanding of CRM, you can do 90 percent … Incentivized Helpful? Doug Hudiburg Founder in Product Management at M-PaX Marketing (Marketing & Advertising, 1-10 employees) Chose Bigin by Zoho CRM Simpler, lighter, easier to adopt, and less expensive. These are the main reasons Bigin by Zoho CRM is a solution that I use and recommend. Incentivized Helpful?	Unbounce No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Bigin by Zoho CRM

Insightly

Comparison of Sales Force Automation features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 8.0 79 Ratings	Insightly 7.3 400 Ratings
Customer data management / contact management	8.471 Ratings	8.6383 Ratings
Workflow management	8.274 Ratings	6.6351 Ratings
Opportunity management	8.472 Ratings	8.7349 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.168 Ratings	6.7357 Ratings
Contract management	7.234 Ratings	6.521 Ratings
Interaction tracking	7.866 Ratings	5.8312 Ratings
Territory management	00 Ratings	6.874 Ratings
Quote & order management	00 Ratings	8.364 Ratings
Channel / partner relationship management	00 Ratings	7.724 Ratings

Comparison of Marketing Automation features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 7.7 64 Ratings	Insightly 4.9 312 Ratings
Lead management	8.061 Ratings	5.3298 Ratings
Email marketing	7.356 Ratings	4.4245 Ratings

Comparison of CRM Project Management features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 8.1 66 Ratings	Insightly 6.2 385 Ratings
Task management	8.265 Ratings	6.3374 Ratings
Reporting	8.141 Ratings	6.4321 Ratings
Billing and invoicing management	00 Ratings	6.039 Ratings

Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 8.1 68 Ratings	Insightly 7.5 343 Ratings
Pipeline visualization	8.668 Ratings	8.0321 Ratings
Customizable reports	7.761 Ratings	7.5307 Ratings
Forecasting	00 Ratings	7.092 Ratings

Comparison of Customization features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 7.8 72 Ratings	Insightly 6.2 345 Ratings
Custom fields	7.872 Ratings	6.5344 Ratings
Custom objects	00 Ratings	6.0105 Ratings
Scripting environment	00 Ratings	6.86 Ratings
API for custom integration	00 Ratings	5.5178 Ratings

Comparison of Security features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 8.5 69 Ratings	Insightly 8.0 295 Ratings
Single sign-on capability	8.555 Ratings	7.8262 Ratings
Role-based user permissions	8.467 Ratings	8.2197 Ratings

Comparison of Social CRM features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 8.3 38 Ratings	Insightly 7.4 90 Ratings
Social data	8.337 Ratings	6.825 Ratings
Social engagement	8.237 Ratings	8.078 Ratings

Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 7.9 52 Ratings	Insightly 6.0 146 Ratings
Marketing automation	7.952 Ratings	6.9146 Ratings
Compensation management	00 Ratings	5.14 Ratings

Comparison of Platform features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM 8.1 67 Ratings	Insightly 4.8 310 Ratings
Mobile access	8.167 Ratings	4.8310 Ratings

Comparison of Customer Service & Support features of Bigin by Zoho CRM and Insightly
Feature	Bigin by Zoho CRM - Ratings	Insightly 7.1 13 Ratings
Case management	00 Ratings	7.011 Ratings
Call center management	00 Ratings	7.28 Ratings
Help desk management	00 Ratings	7.19 Ratings

User Ratings
	Bigin by Zoho CRM	Insightly
Likelihood to Recommend	8.8 (80 ratings)	7.1 (420 ratings)
Likelihood to Renew	9.1 (1 ratings)	9.2 (33 ratings)
Usability	8.6 (51 ratings)	7.4 (156 ratings)
Availability	- (0 ratings)	9.0 (6 ratings)
Performance	- (0 ratings)	7.9 (25 ratings)
Support Rating	8.6 (7 ratings)	8.9 (34 ratings)
In-Person Training	- (0 ratings)	9.1 (1 ratings)
Online Training	- (0 ratings)	9.0 (8 ratings)
Implementation Rating	- (0 ratings)	8.2 (26 ratings)
Configurability	- (0 ratings)	9.9 (18 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.4 (3 ratings)
Ease of integration	- (0 ratings)	9.0 (10 ratings)
Product Scalability	- (0 ratings)	9.0 (9 ratings)
Professional Services	- (0 ratings)	10.0 (1 ratings)
Vendor post-sale	- (0 ratings)	9.1 (3 ratings)
Vendor pre-sale	- (0 ratings)	7.8 (3 ratings)