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Bigin by Zoho CRM vs. Keap

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Bigin by Zoho CRM

180 Reviews and Ratings

Keap

380 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    		N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Keap

    Score6 out of 10
    		N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Pricing
    Bigin by Zoho CRMKeap
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Offerings
    Pricing Offerings
    Bigin by Zoho CRMKeap
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details20% discount for annual pricing.All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
    More Pricing Information
    Community Pulse
    Bigin by Zoho CRMKeap
    Considered Both Products
    Zoho
    No answer on this topic
    Keap
    Verified User
    Chose Keap
    Out of all the products we use I feel like Keap is the most feature-rich and most robust with the most tools out of the gate which allowed us to customize our campaigns more than ever, this also came with added difficulty in using keap which is something most businesses need to …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bigin by Zoho CRMKeap
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Keap
    -
    Ratings
    Customer data management / contact management8.471 Ratings00 Ratings
    Workflow management8.274 Ratings00 Ratings
    Opportunity management8.472 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings00 Ratings
    Contract management7.234 Ratings00 Ratings
    Interaction tracking7.866 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Keap
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.356 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Keap
    7.7
    29 Ratings
    Task management8.265 Ratings8.820 Ratings
    Reporting8.141 Ratings7.127 Ratings
    Billing and invoicing management00 Ratings7.416 Ratings
    Automated CRM activity logging00 Ratings6.41 Ratings
    Sales pipeline management00 Ratings9.11 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    8.2
    68 Ratings
    Keap
    -
    Ratings
    Pipeline visualization8.668 Ratings00 Ratings
    Customizable reports7.761 Ratings00 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Keap
    -
    Ratings
    Custom fields7.872 Ratings00 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Keap
    -
    Ratings
    Single sign-on capability8.555 Ratings00 Ratings
    Role-based user permissions8.467 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Keap
    -
    Ratings
    Social data8.337 Ratings00 Ratings
    Social engagement8.237 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Keap
    -
    Ratings
    Marketing automation7.952 Ratings00 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Keap
    -
    Ratings
    Mobile access8.167 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    Keap
    7.0
    150 Ratings
    WYSIWYG email editor00 Ratings9.050 Ratings
    Dynamic content00 Ratings8.947 Ratings
    Landing pages00 Ratings5.9134 Ratings
    A/B testing00 Ratings6.410 Ratings
    Mobile optimization00 Ratings6.3124 Ratings
    Email deliverability reporting00 Ratings7.5149 Ratings
    List management00 Ratings8.4147 Ratings
    Triggered drip sequences00 Ratings9.049 Ratings
    Lead Management
    Comparison of Lead Management features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    Keap
    7.3
    151 Ratings
    Lead nurturing automation00 Ratings7.5146 Ratings
    Lead scoring and grading00 Ratings6.2128 Ratings
    Data quality management00 Ratings6.7129 Ratings
    Automated sales alerts and tasks00 Ratings7.3138 Ratings
    Automated follow-ups00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    Keap
    7.7
    89 Ratings
    Calendaring00 Ratings8.388 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    Keap
    5.2
    148 Ratings
    Dashboards00 Ratings7.255 Ratings
    Standard reports00 Ratings3.6144 Ratings
    Custom reports00 Ratings4.7136 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Bigin by Zoho CRM and Keap
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    Keap
    5.5
    142 Ratings
    API00 Ratings4.7126 Ratings
    Role-based workflow & approvals00 Ratings6.4108 Ratings
    Customizability00 Ratings5.4138 Ratings
    Third-party software integrations00 Ratings7.31 Ratings
    Mobile app for sales & marketing automation00 Ratings5.51 Ratings
    User Ratings
    Bigin by Zoho CRMKeap
    Likelihood to Recommend
    8.8
    (80 ratings)
    7.2
    (209 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (40 ratings)
    Usability
    8.6
    (51 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    8.6
    (7 ratings)
    9.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)