TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    LeadMaster

    Score8 out of 10
    N/ALeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

    $10

    per seat

    Pricing
    Bigin by Zoho CRMLeadMaster
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Lead-Xpress
    $10
    per seat
    LeadMaster Standard Edition
    $50
    per seat
    Offerings
    Pricing Offerings
    Bigin by Zoho CRMLeadMaster
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$500 hours required
    Additional Details20% discount for annual pricing.There is no additional charge for the mobile version.
    More Pricing Information
    Community Pulse
    Bigin by Zoho CRMLeadMaster
    Considered Both Products
    Zoho
    No answer on this topic
    LeadMaster
    Chose LeadMaster
    My client has been using Salesforce for the past two years, but they were looking for a system that would provide lead nurturing, workflow automation, and overall ease of use – functionality that was just not available
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bigin by Zoho CRMLeadMaster
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    LeadMaster
    5.9
    1 Ratings
    Customer data management / contact management8.471 Ratings7.01 Ratings
    Workflow management8.274 Ratings7.01 Ratings
    Opportunity management8.472 Ratings5.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings7.01 Ratings
    Contract management7.234 Ratings6.01 Ratings
    Interaction tracking7.866 Ratings00 Ratings
    Territory management00 Ratings6.01 Ratings
    Quote & order management00 Ratings3.01 Ratings
    Channel / partner relationship management00 Ratings6.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    LeadMaster
    6.0
    1 Ratings
    Lead management8.061 Ratings6.01 Ratings
    Email marketing7.356 Ratings6.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    LeadMaster
    6.5
    1 Ratings
    Task management8.265 Ratings8.01 Ratings
    Reporting8.141 Ratings5.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    8.2
    68 Ratings
    LeadMaster
    6.0
    1 Ratings
    Pipeline visualization8.668 Ratings5.01 Ratings
    Customizable reports7.761 Ratings6.01 Ratings
    Forecasting00 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    LeadMaster
    6.7
    1 Ratings
    Custom fields7.872 Ratings8.01 Ratings
    Scripting environment00 Ratings6.01 Ratings
    API for custom integration00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    LeadMaster
    6.0
    1 Ratings
    Single sign-on capability8.555 Ratings00 Ratings
    Role-based user permissions8.467 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    LeadMaster
    -
    Ratings
    Social data8.337 Ratings00 Ratings
    Social engagement8.237 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    LeadMaster
    8.0
    1 Ratings
    Marketing automation7.952 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    LeadMaster
    9.0
    1 Ratings
    Mobile access8.167 Ratings9.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bigin by Zoho CRM and LeadMaster
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    LeadMaster
    7.0
    1 Ratings
    Case management00 Ratings6.01 Ratings
    Call center management00 Ratings8.01 Ratings
    User Ratings
    Bigin by Zoho CRMLeadMaster
    Likelihood to Recommend
    8.8
    (80 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (51 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.6
    (7 ratings)
    8.0
    (1 ratings)