Bigin by Zoho CRM vs. Really Simple Systems

Bigin by Zoho CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bigin by Zoho CRM	Score8.7 out of 10	N/A	Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.	$9 per month per user
Really Simple Systems	Score7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$8 per month

Pricing

Bigin by Zoho CRM

Really Simple Systems

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Pricing Offerings
Bigin by Zoho CRM	Really Simple Systems
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

No setup fee

20% discount for annual pricing.

All plans include free customer support and setup help.

Community Pulse
Key User Insights
	Bigin by Zoho CRM	Really Simple Systems
Considered Both Products	Zoho No answer on this topic	Really Simple Systems Verified User Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Bigin by Zoho CRM

Really Simple Systems

Comparison of Sales Force Automation features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 8.0 79 Ratings	Really Simple Systems 7.2 33 Ratings
Customer data management / contact management	8.471 Ratings	7.833 Ratings
Workflow management	8.274 Ratings	7.113 Ratings
Opportunity management	8.472 Ratings	7.727 Ratings
Integration with email client (e.g., Outlook or Gmail)	8.168 Ratings	6.325 Ratings
Contract management	7.234 Ratings	00 Ratings
Interaction tracking	7.866 Ratings	7.525 Ratings
Territory management	00 Ratings	6.98 Ratings

Comparison of Marketing Automation features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 7.7 64 Ratings	Really Simple Systems 7.1 27 Ratings
Lead management	8.061 Ratings	7.024 Ratings
Email marketing	7.356 Ratings	7.220 Ratings

Comparison of CRM Project Management features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 8.1 66 Ratings	Really Simple Systems 7.0 29 Ratings
Task management	8.265 Ratings	7.127 Ratings
Reporting	8.141 Ratings	6.925 Ratings

Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 8.2 68 Ratings	Really Simple Systems 6.5 25 Ratings
Pipeline visualization	8.668 Ratings	6.321 Ratings
Customizable reports	7.761 Ratings	6.824 Ratings
Forecasting	00 Ratings	6.320 Ratings

Comparison of Customization features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 7.8 72 Ratings	Really Simple Systems 6.8 28 Ratings
Custom fields	7.872 Ratings	7.128 Ratings
Custom objects	00 Ratings	6.824 Ratings
API for custom integration	00 Ratings	6.517 Ratings

Comparison of Security features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 8.5 69 Ratings	Really Simple Systems 7.7 28 Ratings
Single sign-on capability	8.555 Ratings	00 Ratings
Role-based user permissions	8.467 Ratings	7.728 Ratings

Comparison of Social CRM features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 8.3 38 Ratings	Really Simple Systems - Ratings
Social data	8.337 Ratings	00 Ratings
Social engagement	8.237 Ratings	00 Ratings

Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 7.9 52 Ratings	Really Simple Systems - Ratings
Marketing automation	7.952 Ratings	00 Ratings

Comparison of Platform features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM 8.1 67 Ratings	Really Simple Systems 6.8 21 Ratings
Mobile access	8.167 Ratings	6.821 Ratings

Comparison of Customer Service & Support features of Bigin by Zoho CRM and Really Simple Systems
Feature	Bigin by Zoho CRM - Ratings	Really Simple Systems 7.2 25 Ratings
Case management	00 Ratings	7.423 Ratings
Help desk management	00 Ratings	7.024 Ratings