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Bigin by Zoho CRM vs. SAP Sales Cloud

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Bigin by Zoho CRM

180 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    		N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Bigin by Zoho CRMSAP Sales Cloud
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Bigin by Zoho CRMSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    Bigin by Zoho CRMSAP Sales Cloud
    Considered Both Products
    Zoho
    No answer on this topic
    SAP
    Rohitash Sinha
    Customer Success Manager | Product Specialist in Customer Service at RapidOps, Inc. (Information Technology & Services, 201-500 employees)
    Chose SAP Sales Cloud
    Since the business model was complex, it was easy to single out the products that missed any of the critical feature or extent of the customization of the need for the industry we work in and is implementing internally. The other product lagged behind the scalability to which …
    Incentivized
    Verified User
    Chose SAP Sales Cloud
    • Contact management
    • Lead management
    • Opportunity management
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bigin by Zoho CRMSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    SAP Sales Cloud
    8.3
    120 Ratings
    Customer data management / contact management8.471 Ratings8.8117 Ratings
    Workflow management8.274 Ratings8.6118 Ratings
    Opportunity management8.472 Ratings8.0114 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings7.9110 Ratings
    Contract management7.234 Ratings8.3112 Ratings
    Interaction tracking7.866 Ratings8.5111 Ratings
    Territory management00 Ratings7.2105 Ratings
    Quote & order management00 Ratings8.3109 Ratings
    Channel / partner relationship management00 Ratings8.6110 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    SAP Sales Cloud
    7.5
    107 Ratings
    Lead management8.061 Ratings7.3106 Ratings
    Email marketing7.356 Ratings7.694 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    SAP Sales Cloud
    8.2
    115 Ratings
    Task management8.265 Ratings8.1111 Ratings
    Reporting8.141 Ratings8.6105 Ratings
    Billing and invoicing management00 Ratings8.196 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    8.1
    68 Ratings
    SAP Sales Cloud
    8.4
    114 Ratings
    Pipeline visualization8.668 Ratings8.4107 Ratings
    Customizable reports7.761 Ratings8.5110 Ratings
    Forecasting00 Ratings8.3107 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    SAP Sales Cloud
    7.7
    111 Ratings
    Custom fields7.872 Ratings8.0111 Ratings
    Custom objects00 Ratings7.3107 Ratings
    Scripting environment00 Ratings7.794 Ratings
    API for custom integration00 Ratings7.899 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    SAP Sales Cloud
    8.6
    114 Ratings
    Single sign-on capability8.555 Ratings8.8109 Ratings
    Role-based user permissions8.467 Ratings8.3108 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    SAP Sales Cloud
    7.2
    83 Ratings
    Social data8.337 Ratings7.383 Ratings
    Social engagement8.237 Ratings7.281 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    SAP Sales Cloud
    7.7
    97 Ratings
    Marketing automation7.952 Ratings8.093 Ratings
    Compensation management00 Ratings7.480 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    SAP Sales Cloud
    7.5
    99 Ratings
    Mobile access8.167 Ratings7.599 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bigin by Zoho CRM and SAP Sales Cloud
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    SAP Sales Cloud
    8.1
    103 Ratings
    Case management00 Ratings7.998 Ratings
    Call center management00 Ratings8.692 Ratings
    Help desk management00 Ratings8.095 Ratings
    User Ratings
    Bigin by Zoho CRMSAP Sales Cloud
    Likelihood to Recommend
    8.8
    (80 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.6
    (7 ratings)
    Usability
    8.6
    (51 ratings)
    6.7
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.6
    (7 ratings)
    8.8
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (91 ratings)