Bigin by Zoho CRM vs. Second CRM
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Bigin by Zoho CRM | Score8.7 out of 10 | N/A | Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively. | $9 per month per user |
 Second CRM | N/A | N/A | Second CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | 20% discount for annual pricing. | Multiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance. | ||||||||||||||
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| Sales Force Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Bigin by Zoho CRM | Second CRM | |
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| Likelihood to Recommend | 8.8 | - |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.6 | - |
| Support Rating | 8.6 | - |