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Bigin by Zoho CRM vs. Shape Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Shape Software

    Score7 out of 10
    N/AShape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin…

    $79

    per user

    Pricing
    Bigin by Zoho CRMShape Software
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    All inclusive cloud software, one price, no annual contracts
    $79.00
    per user
    Offerings
    Pricing Offerings
    Bigin by Zoho CRMShape Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$79 per user
    Additional Details20% discount for annual pricing.All inclusive cloud software, one price, no annual contracts.
    More Pricing Information
    Features
    Bigin by Zoho CRMShape Software
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Shape Software
    7.0
    1 Ratings
    Customer data management / contact management8.471 Ratings00 Ratings
    Workflow management8.274 Ratings00 Ratings
    Opportunity management8.472 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings7.01 Ratings
    Contract management7.234 Ratings00 Ratings
    Interaction tracking7.866 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Shape Software
    -
    Ratings
    Lead management8.061 Ratings00 Ratings
    Email marketing7.356 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Shape Software
    7.0
    1 Ratings
    Task management8.265 Ratings00 Ratings
    Reporting8.141 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    8.2
    68 Ratings
    Shape Software
    -
    Ratings
    Pipeline visualization8.668 Ratings00 Ratings
    Customizable reports7.761 Ratings00 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Shape Software
    5.0
    1 Ratings
    Custom fields7.872 Ratings00 Ratings
    API for custom integration00 Ratings5.01 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Shape Software
    8.0
    1 Ratings
    Single sign-on capability8.555 Ratings8.01 Ratings
    Role-based user permissions8.467 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Shape Software
    -
    Ratings
    Social data8.337 Ratings00 Ratings
    Social engagement8.237 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Shape Software
    -
    Ratings
    Marketing automation7.952 Ratings00 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM and Shape Software
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Shape Software
    -
    Ratings
    Mobile access8.167 Ratings00 Ratings
    User Ratings
    Bigin by Zoho CRMShape Software
    Likelihood to Recommend
    8.8
    (80 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (51 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.6
    (7 ratings)
    5.0
    (1 ratings)