TrustRadius

BigPanda vs. IBM Cloud Pak for AIOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigPanda
Score 7.4 out of 10
N/A
BigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.N/A
IBM Cloud Pak for AIOps
Score 8.0 out of 10
N/A
IBM Cloud Pak for AIOps (formerly IBM Watson AIOps) allows users to deploy advanced, explainable AI on an open platform to assess, diagnose, and resolve incidents across mission-critical workloads. With it, users can extend the event analytics from IBM Netcool Operations Insight with real-time analysis of unstructured data, holistic correlation, and ChatOps integration; or, users can augment an existing monitoring solutions.N/A
Pricing
BigPandaIBM Cloud Pak for AIOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BigPandaIBM Cloud Pak for AIOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BigPandaIBM Cloud Pak for AIOps
User Ratings
BigPandaIBM Cloud Pak for AIOps
Likelihood to Recommend
9.0
(0 ratings)
6.6
(0 ratings)
User Testimonials
BigPandaIBM Cloud Pak for AIOps
Likelihood to Recommend
If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
KT
Kaushal Thakur
Site Reliability Engineer
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Functional and very excellent Cloud system which offers multiple Cloud services and the best tool to manage different data center which are from various Vendors and secure data management IBM solution with easy and friendly interface. The integration tools are excellent and the ability to fix issues from multiple environment and the analytics are good.
Rahim Khan | TrustRadius Reviewer
Rahim Khan
DevOps Engineer
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Pros
  • Alert correlation feature helps in grouping similar alerts together
  • Alert Enrichment to enhance the data after it arrives on the tool
  • Integration with multiple tools
  • The console is very user friendly and provides ease of administration
KT
Kaushal Thakur
Site Reliability Engineer
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  • Easy management of multiple data center from single platform.
  • Multiple host issues management and also nice file management tool.
  • Effective interactive chatbot building.
Rahim Khan | TrustRadius Reviewer
Rahim Khan
DevOps Engineer
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Cons
  • Tool should have a feature to query the data
  • The dashboard feature needs improvement
  • It should have a dark mode
KT
Kaushal Thakur
Site Reliability Engineer
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  • Deployment procedure documentation can be improved.
  • Fine tuning capabilities for IT Asset management could be improved.
  • Alerting features could be improved.
Verified User
Anonymous
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Alternatives Considered
TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
KT
Kaushal Thakur
Site Reliability Engineer
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IBM Watson AIOps stacks up well with Turbonomic because it basically is Turbonomic. IBM added Turbonomic's feature set into IBM Watson AIOps and we were therefore quite comfortable shifting to the re-branded version introduced by IBM. We do like the fact that IBM Watson AIOps includes the functionality of Turbonomic.
Verified User
Anonymous
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Return on Investment
  • BIgPanda is very easy to implement and use
  • Better than the previous tool, provides more functionality
  • BIgPanda's alert enrichment feature very helpful
KT
Kaushal Thakur
Site Reliability Engineer
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  • Time savings for my team with IT Asset Management tasks.
  • Time savings for my Application Engineers for cleanup tasks.
  • Resource usage savings in our Hybrid Cloud Environments.
Verified User
Anonymous
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ScreenShots