TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigPanda

    Score7.4 out of 10
    N/ABigPanda is designed to enable enterprise IT to intelligently automate and scale service operations to meet the complex demands of the modern datacenter. The vendor says their algorithmic service operations platform turns IT noise from fragmented clouds, teams, applications and monitoring tools into actionable insights to speed the resolution of IT incidents. Customers include Intel, Workday, News Corp, Macy’s and Cisco.N/A

    PagerDuty

    Score8.5 out of 10
    N/APagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

    $25

    per month per user

    Pricing
    BigPandaPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BigPandaPagerDuty
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    BigPandaPagerDuty
    Considered Both Products
    BigPanda
    No answer on this topic
    PagerDuty
    Chose PagerDuty
    When we selected PagerDuty, we evaluated a few other solutions including Moogsoft, BigPanda, VictorOps and Splunk Enterprise. We decided on PagerDuty specifically for the automated on-call escalation capabilities. At the time when we subscribed to PagerDuty, event management …
    Incentivized
    Chose PagerDuty
    BigPanda is not as easy to use as PagerDuty. The alerting in PagerDuty is clean and neat compared to BigPanda.
    Incentivized
    Chose PagerDuty
    PagerDuty has matched our expectations so far in terms of the quality and quantity of functionalities offered to manage incidents effectively. Other tools being considered during the purchase phase were quite expensive and failed to offer the features we required. They had …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BigPandaPagerDuty
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.2
    (141 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (85 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)