The Billtrust suite of AR solutions helps make sense of customers' ever-expanding invoicing preferences, their growing use of digital payments, and AR teams' valuable time. Accelerating the order-to-cash cycle benefits both sides of the B2B transaction.
N/A
QuickBooks Online
Score 8.3 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
Billtrust
QuickBooks Online
Editions & Modules
No answers on this topic
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
Billtrust
QuickBooks Online
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
Billtrust
QuickBooks Online
Considered Both Products
Billtrust
Verified User
Anonymous
Chose Billtrust
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a …
In the past, I used Taulia and Covisint as a similar but not identical packages. Both of these software systems had an integration with the customers with whom we were dealing, which would allow purchase orders to flow into the software. Vendors could then generate invoices in …
I think of the two products this has less hassle as it is pretty straight forward and streamlined. Unfortunately, as much as we use the payroll version I cannot give that product the same raving reviews as QuickBooks Online. I really wish Payroll was not as complicated as it …
We use QuickBooks Online since it is user friendly and it has the ability to accommodate small businesses with more complex accounting needs. Price is not that expensive although the users that you can add are limited, if we need to add a user we need to remove the other users.
QBO works much better for our needs and our business. Netsuite had a few too many layers for our business, it was a little harder to use. QBO makes everything simple you don't need to be an accountant to use it. We are happy with the product and will most likely continue to …
Melio was a little easier to use, but could be clunky while syncing to QB, and also got expensive as they added charges for every transaction as well as syncing.
As an accountant, QuickBooks Online uses the language I learned in school and throughout my career. Xero tries to simplify it, while actually making it more difficult to understand.
I truly hated Sage as a bookkeeper. I know that accountants don't have the same experience, but from a day to day perspective, it was not user friendly.
Easier to use and setup. More accountants are familiar with it so that also made the selection easier. Other software was also more expensive and had features that we weren't going to utilize at our current growth stage.
I have to use SAP for billing with some clients, and I think Ariba is much less intuitive, and the interface/GUI is much less modern and appealing. The fact that the client needs to send a PDF "user guide" says a lot to me about how counter-intuitive a lot of the features in …
I think QuickBooks Online is better than Xero. However I think is is lower then NetSuite and Sage Intacct. The system isself is great because it's cloud based so it can be accessed readily. However, in my opinion, it's not built for companies that are growing or expect to grow. …
QuickBooks Online is by far the easiest and fastest accounting management platform that I have used, especially compared to any industry specific tools like Sage, Foundation, Northstar, etc. I like how user friendly it is, the visual is great, and it can fit for a wise array of …
They are expensive and always have freezing issues and duplicating entries and no one available to address issues. To change the way you use the sites it takes time to update and its too jumpy and makes annoying issues. These effect the whole company and can take a lot of time …
User friendly for smaller communities. The cost seems to be reasonable for smaller communities. Support is helpful, and trainings provided online are helpful.
Unfortunately, in my opinion, QuickBooks Online is not anywhere cloase to coupa or Blackline in terms of functionality. Both platforms are head and shoulders above where i understand QuickBooks Online to be currently. Specifically in relation to task automation and more …
As I've mentioned, there aren't a lot of similar products, and certainly not with all the capability of QuickBooks Online. In my opinion, they nickel and dime for everything but they also do work pretty well across the board. I think the reconciliation process is also by far …
Billtrust would work best for an organization that has grown beyond the capacity for a few people in A/R to manage customer invoices, or A/P to manage vendor invoices. If your business system can create the files needed for automation with Billtrust, or can create payables from properly formatted data from Billtrust, then it's worth looking into what Billtrust can do for you. They are especially skilled in helping to convert paper-only customers to e-mail or online invoicing with dedicated "campaign" managers and reporting on e-invoice adoption rates to help you meet your goals.
I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
The payment portal is of the highest security, giving our participating customers piece of mind.
By offering electronic methods of billing statement, and other documents, electronically (email, ebill, ebank presentations) we are able to save on printing an postage costs.
Always on the cusp of emerging technologies, and willing to share their experience, Billtrust offers webinars, Twitterviews, classes, and conferences to keep you in the know and ahead in your industry.
Billtrust has a crack customer service team that always responds promptly, and with through follow up. Even better yet, when you respond to a survey on their customer service, they will donate to charity - that shows a willingness to hear what their customers have to say.
If you ever think of an idea, Billtrust is accepting of considering its implementation and how it can be incorporated into their services and systems, making the growth of services organically functional.
UI - Billtrust could've had a better design and overall user interface. Everything worked, but at times it could be challenging to navigate to the feature you needed to use.
Internal Dashboard - The internal dashboard was outdated and hard to navigate at times. The data produced by the dashboard was congested and didn't provide the most efficient view for gathering certain customer information.
Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.
We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
After 15 years I have only had a handful of support cases each year. When I have created support cases for issues the response time is under 24 hours. And the initial response is typically enough for me to close the case. I do not remember a case that needed to be escalated. For cases I opened to request changes (subject line, logo, etc.) the case is typically resolved within 7 days, and always includes examples for me to verify before the change is put into production. There are not typically any issues with Billtrust itself - my support cases typically involve issues that we caused with bad data, or requests for information we do not have access to through any of the existing reports.
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.
QuickBooks Online is an accounting software package that allows companies to use a cost-effective and efficient software package. QuickBooks Online allows companies to prepare their balance sheets and income statements. It connects with a variety of other applications, which allows you to be efficient. We are very pleased with QuickBooks Online, and we would highly recommend it.
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
We are currently using it to reconcile two large vendor accounts.
We have been making electronic payments through our p-card for the past several months - allowing us to earn rebates of 1.17 - 1.25% on the payments made.
The downside is. The data isn't that clean, and we have spent hours and hours trying to get to the real number we owe to these vendors.
I think the help function is cumbersome and hard to use. When I go to refresh myself on a function, say quarterly, I feel like I have to cast about just looking for it.
The account reconciliation works, but in this place that could benefit from messaging, there are no easy helping functions flagging things like amounts that fit the discrepancy.
Even styling invoices and documents is more cumbersome than it should be.
