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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BIME Analytics (discontinued)

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    BIME, which was acquired by Zendesk, was a customer analytics platform that helped businesses measure and understand the customer experience from customer data. The product has been discontinued.

    $490

    Per Month (Billed Annually)

    Pricing
    BIME Analytics (discontinued)
    Editions & Modules
    Base Plan
    $490
    Per Month (Billed Annually)
    Big Data
    $690
    Per Month (Billed Annually)
    Offerings
    Pricing Offerings
    BIME Analytics (discontinued)
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BIME Analytics (discontinued)
    Considered Both Products
    Discontinued Products
    Chose BIME Analytics (discontinued)
    BIME was more accurate with sending out reports than RavenTools, and had a lot more customizable options. GDS has suited us well though, because it integrates with a lot of different platforms and allows us to deliver our reporting for no additional cost.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    BIME Analytics (discontinued)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BIME Analytics (discontinued)
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    Customizable dashboards10.01 Ratings
    Report Formatting Templates10.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BIME Analytics (discontinued)
    Feature
    BIME Analytics (discontinued)
    9.3
    1 Ratings
    Drill-down analysis8.01 Ratings
    Formatting capabilities10.01 Ratings
    Report sharing and collaboration10.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BIME Analytics (discontinued)
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    Publish to Web10.01 Ratings
    Publish to PDF10.01 Ratings
    Report Delivery Scheduling10.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BIME Analytics (discontinued)
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.01 Ratings
    Location Analytics / Geographic Visualization10.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BIME Analytics (discontinued)
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    Multi-User Support (named login)10.01 Ratings
    Role-Based Security Model10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BIME Analytics (discontinued)
    Feature
    BIME Analytics (discontinued)
    10.0
    1 Ratings
    Responsive Design for Web Access10.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings
    User Ratings
    BIME Analytics (discontinued)
    Likelihood to Recommend
    7.0
    (1 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    Data Sources
    10.0
    (1 ratings)