Bird vs. WhatsApp Business
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Bird | Score8.5 out of 10 | N/A | Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp. | $45 per month 3000 monthly contacts |
 WhatsApp Business | Score8.5 out of 10 | N/A | WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Bird | WhatsApp Business | |
|---|---|---|
| Likelihood to Recommend | 5.3 | 9.6 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.9 |
| Support Rating | - | 8.3 |