| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Birdeye | Score8 out of 10 | N/A | Birdeye is a reputation management and digital customer experience platform for local brands and multi-location businesses. Birdeye’s AI-powered platform is used by brands to engage with customers, drive loyalty, and excel in local markets. | $299 per month |
 Yext | Score8.9 out of 10 | N/A | Yext is a digital experience software provider headquartered in New York, New York. | N/A |
| Birdeye | Yext | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo. | ||||||||||||||
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| Birdeye | Yext | |
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| Considered Both Products | Chose Birdeye Birdeye is easier to use and works well with medical software Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Birdeye Speed and ease of use dashboard, products, and consistency ! Birdeyes clarity is pricing and no hidden fees. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Yext We ended up with Yext after 3 years with a smaller organization because we selected Broadly for our overall SEO management software, and Yext was part of the package. Very happy with this additional service. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Yext My company initially used Moz Local to manage our online listings and after we had 10 clinics open, we made a change and switched to Yext. Yext is a lot more user friendly and cost effective. You also have the added benefit of working directly with an Account Manager who can … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Results and Analysis |
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| Digital Experience Platform |
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| Birdeye | Yext | |
|---|---|---|
| Likelihood to Recommend | 7.2 | 9.1 |
| Likelihood to Renew | 8.4 | - |
| Usability | 9.4 | 9.2 |
| Support Rating | 7.5 | 6.3 |
| Implementation Rating | 9.1 | - |
