Birdview vs. ConnectWise Asio

I think as a project management software, Easy Projects is great. We used spreadsheets before, and that led to a whole mess of confusion. Easy Projects gets everything in one place online -- you can access it from anywhere with an Internet connection and everyone is working off the same files. This works well for us as a marketing/graphic design group. Our colleagues in web design use it, as well, I'm told with success. So I know those two scenarios will work with the Easy Projects system. If you are selecting project management software, definitely know what you need a system to do in its most basic form -- then see what additional elements appeal to you. One thing you may want to investigate during your evaluation of Easy Projects is server space. We host this program and its files on an internal server, so we have to be sure there is enough space to accommodate open jobs and archive files.

Incentivized

As far as finding a company its a little easier than figuring out what we do for that company. We have opportunities in ConnectWise Asio and its hard to search what year it was a lost opp.

Incentivized

• Easy Projects is great for project management. It allows you to assign users, set tasks and end dates, and keep it all together in one working file/job. It's a project manager's dream -- you can look inside and see exactly what is going on and any missed deadlines.
• Easy Projects allows good customization of the fields. We have worked it so that in a job file, we can enter info about things specific to publication design -- size, file format, delivery location, etc. And we've been able to change these further over time as our needs change.
• Easy Projects allows for archiving of completed jobs. You don't have to see them every time you log in, but it's great to be able to go back and search through completed jobs (even several years back) to see what was done last time, who was assigning, costs, etc.
• Easy Projects allows you to pull reports and export them. This has proved helpful when we needed an overall log of jobs for a client or to pull a large number of costs.

Incentivized

• contacting the right person from a company
• showing sells opportunities
• showing all lost and won opps

Incentivized

• Would love to see a way to create a project plan that is user friendly with various colours
• More robust reporting that would provide easy view to budget by task by person
• Would like to view various projects in different windows without going back and forth

• Lacks integration with several of the popular tools in our stack.
• Doesn't have as many AI tools as you would expect.
• ServiceNow has many more modules for customizing.

Incentivized

EP is great but could be better. EP has been a wonderful tool within our organization, it has helped us control expenses, resources, and the time needed to invest in each project, however when it comes to presenting reports and details it is a bit weak, there are more tools specialized in data visualization, and it would be good to make some kind of integration between EP and the other market alternatives

EP is easy to use and adaptable, its menu is intuitive and the design is pleasant.

Useability is high. There are many filters that can be used to make sure we are staying on track with our SLAs and we can easily track time to solve for tickets. The dashboard also has an easy way to filter out the noise and see which tickets are priority right now and which ones should be a P1 issue

Incentivized

In my personal experience, I only needed EP support once and the truth is that they attended me very well and very quickly, they helped me with what I needed, it was a question regarding the use of WebServices, they solved my doubt and then they contacted me another agent to verify that everything was resolved and if they could help me with anything else

I am really satisfied with the implementation of EP in our organization, since it is a very useful tool in our day-to-day work

Most project management systems are fairly the same, however, this would be better than monday.com in that it is more suited for project management professionals, and monday.com is more for anyone to use because it's more simple. This means Easy Projects are better equipped for the details needed to manage a project. The only drawback if you are a small group is that monday.com offers a free version where Easy Projects does not.

Incentivized

Both have Pros and Cons. Asio comes out on top when you look at the price for all of our endpoints or when you look at API integration. ServiceNow has a better set of Mobile apps for all of their products that are easier to see on a phone when you are on the move.

Incentivized

• Increased team collaboration improved the results significantly, because we managed to reduce the amount of time wasted on unnecessary iterations, therefore reducing costs.
• The reasonable pricing enabled us to enjoy the service we needed with with less impact on our budget than we've expected.

• We noticed a 13 percent higher ROI on customers when we moved to this less expensive option.
• Technicians were able solve tickets faster than before due to the ease of navigation.
• Customer satisfaction rose from 95% on average to 96.7%.

Incentivized