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Bitrix24 vs. Insightly

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Bitrix24

102 Reviews and Ratings

Insightly

824 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bitrix24

    Score7.2 out of 10
    		N/ABitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

    $61

    per month up to 5 users

    Insightly

    Score7.4 out of 10
    		N/AInsightly is presented as a modern, affordable CRM that is easy to use, simple to customize, and that scales with companies as they grow, designed to solve common pain points that legacy CRMs can't. Available in any vertical, Insightly CRM customers can add companion products for marketing automation, customer service, and integrations in the same platform. Insightly has more than a million users worldwide.

    $348

    per year per user

    Pricing
    Bitrix24Insightly
    Editions & Modules
    Basic
    $61
    per month up to 5 users
    Standard
    $124
    per month up to 50 users
    Professional
    $249
    per month up to 100 users
    Enterprise 250
    $399.00
    per month 250 Users
    Enterprise
    $499
    per month up to 250 Users
    Enterprise 500
    $639.00
    per month 500 Users
    Enterprise 1000
    $799.00
    per month 1000 Users
    Plus
    $29
    per month (billed annually) per user
    Professional
    $49
    per month (billed annually) per user
    Enterprise
    $99
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Bitrix24Insightly
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrice per month when paying for 1 year.—
    More Pricing Information
    Community Pulse
    Bitrix24Insightly
    Considered Both Products
    Bitrix24
    No answer on this topic
    Unbounce
    Verified User
    Chose Insightly
    We actually do also use Bitrix, as we ran out of records in Insightly. Bitrix24 is very comprehensive, but not nearly as well-integrated (particular problems with email). We did look at a couple of others whose names escape me, but not very seriously, as no other product we saw …
    Incentivized
    Tiffany Booker
    CEO in Corporate at Tiffany Booker & Associates (Management Consulting, 1-10 employees)
    Chose Insightly
    It is second to Bitrix24.... They do a great job of making CRM social.
    Incentivized
    Aaron Yates
    Owner-Operator in Professional Services at KerrvillePhoto.com (Photography, 1-10 employees)
    Chose Insightly
    Bitrix24 was just too over the top for me. I don't need all of the features that they offer, and so I chose Insightly for our business. Bitrix does have some very key features that I wish Insightly would bring in, such as task dependencies and subtasking.
    Incentivized
    Verified User
    Chose Insightly
    HubSpot:
    - no one to many relationship between contact -> companies
    - search facility doesn't work well
    - generally buggy
    Incentivized
    Amadeus Hoffmann
    Artist & Repertoire in Human Resources at KiTeLa (Public Relations and Communications, 1-10 employees)
    Chose Insightly
    HubSpots Free version is useless. Bitrix UI is a disaster
    Incentivized
    Vince McConville
    Advisor / Director at Consiliosa Ltd (Information Technology and Services, 1-10 employees)
    Chose Insightly
    For me, Insightly works for the Basic price point subscription (lucky to have been on this subscription level before they closed it to new customers). Also, like the Gmail interface and the ability to manage both sales and projects.
    Incentivized
    Verified User
    Chose Insightly
    I liked Bitrix but was pissed off when I left it alone for a few months and my account was deleted. It was also WAYYYYY too complicated.
    Husbpot CRM looks good but is a bit pricey.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bitrix24Insightly
    Project Management
    Comparison of Project Management features of Bitrix24 and Insightly
    Feature
    Bitrix24
    8.8
    22 Ratings
    Insightly
    -
    Ratings
    Task Management8.022 Ratings00 Ratings
    Gantt Charts8.017 Ratings00 Ratings
    Scheduling10.019 Ratings00 Ratings
    Workflow Automation9.019 Ratings00 Ratings
    Mobile Access9.921 Ratings00 Ratings
    Search8.019 Ratings00 Ratings
    Visual planning tools9.020 Ratings00 Ratings
    Communication
    Comparison of Communication features of Bitrix24 and Insightly
    Feature
    Bitrix24
    8.6
    22 Ratings
    Insightly
    -
    Ratings
    Chat9.021 Ratings00 Ratings
    Notifications10.022 Ratings00 Ratings
    Discussions8.021 Ratings00 Ratings
    Surveys8.815 Ratings00 Ratings
    Internal knowledgebase8.019 Ratings00 Ratings
    Integrates with GoToMeeting8.38 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
    Integrates with Outlook8.011 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bitrix24 and Insightly
    Feature
    Bitrix24
    8.1
    23 Ratings
    Insightly
    -
    Ratings
    Versioning8.019 Ratings00 Ratings
    Video files6.516 Ratings00 Ratings
    Audio files6.615 Ratings00 Ratings
    Document collaboration8.023 Ratings00 Ratings
    Access control10.021 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive7.016 Ratings00 Ratings
    Device sync9.919 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.3
    400 Ratings
    Customer data management / contact management00 Ratings8.6383 Ratings
    Workflow management00 Ratings6.6351 Ratings
    Territory management00 Ratings6.874 Ratings
    Opportunity management00 Ratings8.7349 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.7357 Ratings
    Contract management00 Ratings6.521 Ratings
    Quote & order management00 Ratings8.364 Ratings
    Interaction tracking00 Ratings5.8312 Ratings
    Channel / partner relationship management00 Ratings7.724 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.1
    13 Ratings
    Case management00 Ratings7.011 Ratings
    Call center management00 Ratings7.28 Ratings
    Help desk management00 Ratings7.19 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    4.9
    312 Ratings
    Lead management00 Ratings5.3298 Ratings
    Email marketing00 Ratings4.4245 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    6.2
    385 Ratings
    Task management00 Ratings6.3374 Ratings
    Billing and invoicing management00 Ratings6.039 Ratings
    Reporting00 Ratings6.4321 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.5
    343 Ratings
    Forecasting00 Ratings7.092 Ratings
    Pipeline visualization00 Ratings8.0321 Ratings
    Customizable reports00 Ratings7.5307 Ratings
    Customization
    Comparison of Customization features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    6.2
    345 Ratings
    Custom fields00 Ratings6.5344 Ratings
    Custom objects00 Ratings6.0105 Ratings
    Scripting environment00 Ratings6.86 Ratings
    API for custom integration00 Ratings5.5178 Ratings
    Security
    Comparison of Security features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    8.0
    295 Ratings
    Single sign-on capability00 Ratings7.8262 Ratings
    Role-based user permissions00 Ratings8.2197 Ratings
    Social CRM
    Comparison of Social CRM features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    7.4
    90 Ratings
    Social data00 Ratings6.825 Ratings
    Social engagement00 Ratings8.078 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    6.0
    146 Ratings
    Marketing automation00 Ratings6.9146 Ratings
    Compensation management00 Ratings5.14 Ratings
    Platform
    Comparison of Platform features of Bitrix24 and Insightly
    Feature
    Bitrix24
    -
    Ratings
    Insightly
    4.8
    310 Ratings
    Mobile access00 Ratings4.8310 Ratings
    User Ratings
    Bitrix24Insightly
    Likelihood to Recommend
    9.0
    (23 ratings)
    7.1
    (420 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.2
    (33 ratings)
    Usability
    8.0
    (10 ratings)
    7.4
    (156 ratings)
    Availability
    10.0
    (1 ratings)
    9.0
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    7.9
    (25 ratings)
    Support Rating
    9.7
    (9 ratings)
    8.9
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    9.0
    (1 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (26 ratings)
    Configurability
    -
    (0 ratings)
    9.9
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (10 ratings)
    Product Scalability
    9.0
    (1 ratings)
    9.0
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (3 ratings)