Bitrix24 vs. Pipedrive

Bitrix24

102 Reviews and Ratings

Pipedrive

477 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bitrix24	Score7.2 out of 10	N/A	Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.	$61 per month up to 5 users
Pipedrive	Score8.6 out of 10	N/A	Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.	$24 per month per seat

Pricing

Bitrix24

Pipedrive

Basic: $61
per month up to 5 users
Standard: $124
per month up to 50 users
Professional: $249
per month up to 100 users
Enterprise 250: $399.00
per month 250 Users
Enterprise: $499
per month up to 250 Users
Enterprise 500: $639.00
per month 500 Users
Enterprise 1000: $799.00
per month 1000 Users

Essential: $24
per month per seat
Advanced: $49
per month per seat
Professional: $69
per month per seat
Power: $79
per month per seat
Enterprise: $129
per month per seat

Pricing Offerings
Bitrix24	Pipedrive
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Price per month when paying for 1 year.

Monthly plans are available. The Essentials monthly plan at $24 per month.

Community Pulse
Key User Insights
	Bitrix24	Pipedrive
Considered Both Products	Bitrix24 Sanjit Mandal Digital Marketing Strategist in Professional Services at California SEO Professionals (Marketing and Advertising, 1-10 employees) Chose Bitrix24 The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, … Incentivized Helpful? Verified User Chose Bitrix24 We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management. Incentivized Helpful? Verified User Chose Bitrix24 I've attempted various task administration/joint effort apparatuses including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, and so on. I can't address the client support of Bitrix, as I haven't reached them. Up until now, the framework has been genuinely dependable. The … Incentivized Helpful? Luciano Gardesani Marques Account Executive in Sales at Clarity Solutions (E-Learning, 11-50 employees) Chose Bitrix24 Bitrix24 is more complete in terms of features and suits better as a communication tool to work as an internal social network. It lets you test or use the product for free (not just for a small period of time).This trial is limited to 12 users (enough to get a good perception … Incentivized Helpful?	Pipedrive Inc. No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Bitrix24

Pipedrive

Comparison of Project Management features of Bitrix24 and Pipedrive
Feature	Bitrix24 8.8 22 Ratings	Pipedrive - Ratings
Task Management	8.022 Ratings	00 Ratings
Gantt Charts	8.017 Ratings	00 Ratings
Scheduling	10.019 Ratings	00 Ratings
Workflow Automation	9.019 Ratings	00 Ratings
Mobile Access	9.921 Ratings	00 Ratings
Search	8.019 Ratings	00 Ratings
Visual planning tools	9.020 Ratings	00 Ratings

Comparison of Communication features of Bitrix24 and Pipedrive
Feature	Bitrix24 8.6 22 Ratings	Pipedrive - Ratings
Chat	9.021 Ratings	00 Ratings
Notifications	10.022 Ratings	00 Ratings
Discussions	8.021 Ratings	00 Ratings
Surveys	8.815 Ratings	00 Ratings
Internal knowledgebase	8.019 Ratings	00 Ratings
Integrates with GoToMeeting	8.38 Ratings	00 Ratings
Integrates with Gmail and Google Hangouts	9.012 Ratings	00 Ratings
Integrates with Outlook	8.011 Ratings	00 Ratings

Comparison of File Sharing & Management features of Bitrix24 and Pipedrive
Feature	Bitrix24 8.1 23 Ratings	Pipedrive - Ratings
Versioning	8.019 Ratings	00 Ratings
Video files	6.516 Ratings	00 Ratings
Audio files	6.615 Ratings	00 Ratings
Document collaboration	8.023 Ratings	00 Ratings
Access control	10.021 Ratings	00 Ratings
Advanced security features	9.019 Ratings	00 Ratings
Integrates with Google Drive	7.016 Ratings	00 Ratings
Device sync	9.919 Ratings	00 Ratings

Comparison of Sales Force Automation features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 6.7 61 Ratings
Customer data management / contact management	00 Ratings	7.717 Ratings
Workflow management	00 Ratings	5.714 Ratings
Territory management	00 Ratings	6.09 Ratings
Opportunity management	00 Ratings	8.359 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	8.057 Ratings
Contract management	00 Ratings	5.010 Ratings
Quote & order management	00 Ratings	5.08 Ratings
Interaction tracking	00 Ratings	8.014 Ratings
Channel / partner relationship management	00 Ratings	6.711 Ratings

Comparison of Customer Service & Support features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 2.9 7 Ratings
Case management	00 Ratings	4.76 Ratings
Call center management	00 Ratings	1.15 Ratings
Help desk management	00 Ratings	3.16 Ratings

Comparison of Marketing Automation features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 6.0 42 Ratings
Lead management	00 Ratings	5.742 Ratings
Email marketing	00 Ratings	6.46 Ratings

Comparison of CRM Project Management features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 5.9 60 Ratings
Task management	00 Ratings	7.757 Ratings
Billing and invoicing management	00 Ratings	4.15 Ratings
Reporting	00 Ratings	6.156 Ratings

Comparison of CRM Reporting & Analytics features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 6.8 62 Ratings
Forecasting	00 Ratings	6.313 Ratings
Pipeline visualization	00 Ratings	8.062 Ratings
Customizable reports	00 Ratings	6.010 Ratings

Comparison of Customization features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 4.8 58 Ratings
Custom fields	00 Ratings	5.458 Ratings
Custom objects	00 Ratings	6.048 Ratings
Scripting environment	00 Ratings	1.04 Ratings
API for custom integration	00 Ratings	6.741 Ratings

Comparison of Security features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 5.9 56 Ratings
Single sign-on capability	00 Ratings	6.112 Ratings
Role-based user permissions	00 Ratings	5.754 Ratings

Comparison of Integrations with 3rd-party Software features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 3.6 7 Ratings
Marketing automation	00 Ratings	3.67 Ratings
Compensation management	00 Ratings	3.54 Ratings

Comparison of Platform features of Bitrix24 and Pipedrive
Feature	Bitrix24 - Ratings	Pipedrive 7.4 55 Ratings
Mobile access	00 Ratings	7.455 Ratings

User Ratings
	Bitrix24	Pipedrive
Likelihood to Recommend	9.0 (23 ratings)	7.6 (65 ratings)
Likelihood to Renew	10.0 (1 ratings)	8.0 (3 ratings)
Usability	8.0 (10 ratings)	9.7 (18 ratings)
Availability	10.0 (1 ratings)	8.2 (1 ratings)
Performance	9.0 (1 ratings)	- (0 ratings)
Support Rating	9.7 (9 ratings)	8.5 (15 ratings)
Online Training	9.0 (1 ratings)	- (0 ratings)
Implementation Rating	- (0 ratings)	8.2 (1 ratings)
Product Scalability	9.0 (1 ratings)	- (0 ratings)