BizLibrary vs. Trakstar Learn

Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.

Incentivized

I believe Mindflash is perfect for corporate training in any industry. It's quick, efficient and provides an unprecedented platform to provide training information digitally. Especially when you do not have enough resources to provide in-person training that requires detailed attention covering a massive territory.

• Content is updated regularly so we are not assigning the same modules over and over. They also archive old content but provide plenty of advance notice before the modules are no longer available.
• The account representatives provide good information on marketing the application to employees and increasing usage. The tools they share save me lots of time trying to come up with a theme or idea.
• The support team responds very quickly. I rarely call them, but instead send messages when a problem occurs. A resolution is received in a very short amount of time.

• Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
• Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
• Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.

Incentivized

• There is some depth lacking around very-specific technical and analytics competencies. Though I understand that not every company has the same "big data" needs as we do in our industry, the basic tools or skill set is one which is easily transferable and a value add to other roles/industries.
• It would be great to see an LMS built into the BizLibrary platform !
• A suggestion made recently by one of our VPs (which I agree with) was that it would be nice if there was a section of more-advanced content in areas around leadership development, conflict management, operating across boundaries... the kind of critical thinking skills people need to advance their careers from an individual contributor level into management.

Incentivized

• Admin: They only allow one admin account, which can be a headache. Instead of logging into my personal Mindflash I log into a shared user, that makes and assigns all the videos.
• Agent UI: It isn't the prettiest UI and can be hard to navigate for beginners.
• Certificates: The certificates for passing a course are just dumb. I have them all turned off and I could never see that being useful.

Incentivized

I can't find anything else that supports our learning in the way BizLibrary does.

I am extremely likely to continue using Mindflash for a few reasons. One, Mindflash has increased its capabilities dramatically during the year that I have been using it. Like any good business or service provider, Mindflash seems to have the desire to constantly improve its users experience. I know in another year, Mindflash will be better than it is today. For example, I know that Mindflash is at least exploring the possibility of adding language support to its capabilities. As someone who works in many non-English speaking countries, this would be a huge benefit to me. Additionally, I have been very impressed by Mindflash's customer service. They have always been very helpful and gracious.

It is very easy to use and when you don't know how to use something it is not hard to find out how.

The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.

It truly is easy and reliable, I have never had an issue in this area.

When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.

Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.

Incentivized

It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.

Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.

If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.

We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.

The only other training platform similar to Mindflash that I have used is RedVector. However, we use that platform entirely differently than Mindflash. RedVector has a very large available library for our users to stay current on their PDU/education credits for their PE and PMP licenses. It does have the option to build training within it as well, but we have not used that feature because it is more focused on providing external training for others.

Incentivized

• When we explained that our long-term goal was to build an award-winning learning culture at our company the team at BizLibrary embraced that vision along with us. So the return on investment is better stated as return on experience. We now have a learning library chock filled with great courses that are easy to use. This is a boon for our growing learning culture.
• Our owners look at the investments that they make in the company from the perspective of "Does it make sense for our business and our team?" The investments made in the learning technology used by the learning and talent development department are no different.

Incentivized

• Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.

Incentivized