BizLibrary the way to go for content
Pros
- Provide variety of topics to offer training for your employees
- Notifying you of newly released content each month
- Providing SCORM files that are easy to export and download into your own LMS
- Responding to any requests for support
Cons
- Notifying us of content that has been retired so it can be removed from our LMS
- Exporting content, there are times when I can only filter one course at a time
- Less account management, we will ask for help when we need it, so we don't need our account rep reaching out to us quite as often as they do
Most Important Features
- Variety of available content
- Ease of getting that content from BizLibrary to our LMS
- Courses that work properly for students once they are loaded into our LMS
Return on Investment
- Increase in employee engagement in training. Since adding BizLibrary courses, usage has increased from an average of 3 enrollments per month to 327 per month.
- We now use it to highlight recommended training specific to each department.
- The contact center uses it to train new hires on proper customer service etiquette.
Other Software Used
Intellum, Oracle Service (formerly Oracle Service Cloud), Wufoo, SurveyMonkey












