Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
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Cvent Event Management
Score 9.3 out of 10
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Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…
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Pricing
Bizzabo
Cvent Event Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bizzabo
Cvent Event Management
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Required
Additional Details
Bizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a …
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It …
Overall, Bizzabo performed better than Cvent and Eventbrite offering the most functionality. Ease of use is better than Marketo and Salesforce's Pardot, however on the integration side for automation the data is very one-directional. Bizzabo should be used only for event …
The partnership we had with Bizzabo, the historical data, and the customizable features are all the reasons we stayed with Bizzabo. Bizzabo also worked with us on cost since we are a small non-profit. Certain and CVENT have been used by our association in the past and while …
We currently use Aventri for some event registrations but like the interface of Bizzabo more. We chose Bizzabo over Cvent, Whova, and others for ease of use, customization, and pricing.
At the time we selected Bizzabo, Cvent's virtual offering was not as strong. Aventri was not considered because of the complexity of implementation and we were in a time crunch.
Splash has an extremely flexible website builder that can be used for impactful events, there email builder is also very customisable however Bizzabo does registration and report a lot better. Bizzabo offers an in-depth look at viewer statistics during virtual events while …
Senior Manager, Strategic Events & Field Marketing
Chose Bizzabo
Bizzabo is a clear leader and more sophisticated than other event management platforms out in the marketplace right now. Unlike others, they continue to invest in the tool and have pretty good support. They have a decent amount of turnover within their sales and CSM …
Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites.
Some of the platforms we have used don't show up in the options available to select, but Cvent Event Management is definitely one of the most customizable and intuitive platforms we have used. They are also very consistent with their brand in the quality of the product they …
Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more …
Smaller in-person events are well suited for Bizzabo. I don't have events with over 5k people, so I wouldn't know how it does beyond that point. Everything goes fine as long as you have people familiar with the processes and can manage the event setup. They also offer to send a Bizzabo expert to your event for a fee. It may be worth it for significant events.
The breadth of features is such that Cvent Event Management is a strong choice for events of significant scope and complexity, particularly in volume and diversity of programming. The learning curve may be on the steep side for customers with simpler needs, though Cvent Event Management is addressing this by providing more streamlining in their solution suite.
Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
You have to implement a workaround to use images in your session descriptions.
They tend to add features by acquiring other platforms, but then don't always cleanly integrate them into Cvent itself, so they always seem sort of ratcheted on.
The media and document library is pretty basic, so you need to take extra steps to link PDFs and other documents within the registration process if you choose to host the docs on Cvent.
Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
I enjoy the app and what it has to offer. It makes working in events a lot easier! Before I would have to go to our warehouse and print name badges and write out different names if they needed it. Attendees also did not have access to our breakout sessions. Now, I can adjust names onsite and we can allow attendees to access our sessions before the event begins
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
Cvent has a lot of functionality, which can be overwhelming to new users who are not too technically savvy. However, Cvent does a great job of providing tools and support for users to learn and troubleshoot. I also appreciate the work and progress that Cvent has been making in Accessibility.
We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a variety of options/tiers available depending on the scale of our event and our budget.
Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites.
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
We hope to use Bizzabo as a tool to recruit more clients i the future
It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
The Cvent suite of events has drastically reduced redundant work throughout our events department allowing us to streamline a lot of the registration/software aspects of our events and allow us to focus on other areas of our events that had previously been placed on the back burner.
Since Cvent Event Management is so widely use, many of our attendees, exhibitors and speakers are familiar with the platform so they are able to seamlessly operate within it for their needs with little to no learning curve.
We're able to pull more accurate and customized reports based on specific information we need with each event.
We able to offer our registrants a more customized experience with their registration and event platforms. This allows us to customize and innovate our events in new ways we previously hadn't been able to.
