Bizzabo vs. ON24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bizzabo
Score 3.0 out of 10
Enterprise companies (1,001+ employees)
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.N/A
ON24
Score 8.8 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
BizzaboON24
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BizzaboON24
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.
More Pricing Information
Community Pulse
BizzaboON24
Considered Both Products
Bizzabo
Chose Bizzabo
I feel it's a better value for the cost. AND easier to use.
Chose Bizzabo
We really only use Bizzabo for one client. And we use them because it's their preferred CRM.
Chose Bizzabo
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a …
Chose Bizzabo
As mentioned, it can handle larger volumes, has a better agenda view than other platforms (and how it looks on mobile), has faster speed for back-end user management, and offers ticket sales, sponsor promos, agenda, and speaker info all in one.
Chose Bizzabo
Eventmobi wasn't great when being able to adjust and work through he event sight and details ourselves. We didn't like having to go to our event contact to make even the smallest adjustments. We also used RNL's newer event system and it was extremely basic and did not have a …
Chose Bizzabo
Bizzabo was more affordable and had the functionalities we were looking for. They were also willing to work within our budget needs.
Chose Bizzabo
There is less room for design, little to no backend help, event managers not in the loop, etc.
Chose Bizzabo
Very well. And easier to manage with a small team.
Chose Bizzabo
I was not responsible in the decision-making process for picking Bizzabo. I have used or evaluated the other tools in other roles.
Chose Bizzabo
The biggest differentiator for Bizzabo is that it could handle all of our use cases, where the competitors that we talked to all seemed to be missing one key piece or more - whether that was an integrated mobile app, physical solutions for in-person events, or support for …
Chose Bizzabo
Bizzabo definitely takes the cake with email functionality and edit capabilities and registration flow.
Chose Bizzabo
Bizzabo: very easy to set up, able to create a page with local language, looks like our own website, easy to add contact information, and clients can access worldwide.
Chose Bizzabo
CVent had a lot of functionality, but it was incredibly hard to use. Had to make numerous calls to support and take a long time to get responses.
Chose Bizzabo
In terms of functionaly and customisations Bizzabo is way better than ON24. ON24 forms were pretty basic and boring for the end user. They didn't really have any customisations options as compared to Bizzabo whci has really great options to customise the webpage and make it …
Chose Bizzabo
Bizzabo lacks good networking interactions, but has a much better setup for back end event maintenance. It's easier to incorporate Bizzabo into the rest of your event tech stack and track the interaction data needed.
Chose Bizzabo
To be honest, it's been several years since we used Cvent, so I can't remember specific points of comparison.
Chose Bizzabo
I haven't used any similar products.
Chose Bizzabo
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It …
Chose Bizzabo
We chose Bizzabo because it had the best selection of tools across logistics, planning & marketing functions.
Chose Bizzabo
We only evaluated Bizzabo and went with it
Chose Bizzabo
Bizzabo had the best model to meet our multi-event needs and we found Bizzabo to have the easiest website customizations. However, all platforms have their pros and cons and there isn't one that hits everything. We found other platforms had better engagement and exhibit booth …
Chose Bizzabo
Webex was an excellent platform for webinars but not for the in person event
Chose Bizzabo
Pheedloop is another fantastic system, but their custom website creator is still in its infancy and is not as robust as we wish. They do provide a very impressive check-in system that we may try for a future event if the cost is comparable to Bizzabo.
Chose Bizzabo
Bizzabo has been, hands down, the best multipurpose event system we have used. It is very user-friendly and has a lot of helpful tools.
ON24
Chose ON24
Based on Client requirements we have used Third party live event softwares. Since all those having similar functionality relating to Live event. But some have different and high features.
Some other software have easy navigation and Separate Hub for Some workspaces and some have …
Chose ON24
The best part in my view is running in a browser. This is such a great thing because you get around companies having firewall or security software that can block it from running properly.
Chose ON24
Adobe Marketo Engage and Zoom Events & Webinars
Chose ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really …
Chose ON24
ON24 is better than an average videoconference app because it's a holistic software that specializes in events in particular, so it's more engaging for the audience. It's different from Blackboard Collaborate because even though Blackboard Collaborate is great for college …
Chose ON24
ON24 is way better than BlueJeans and Live. We are happy that we found you!
Chose ON24
ON24 is a 3rd party virtual event integrated with Marketo Since we can not conduct event in Marketo ON24 full promo Marketo template clone ON24 URL, ON24 base link, event id and key tokens (event details given by marketer) ON24 Attendee Webhook trigger Once email is sent in …
Chose ON24
It is more expiensive but the easiest to use. I think once we get Hubspot integrated properly, we will like it the best! If you have the money I think it is the best choice!
Chose ON24
We selected ON24 because it offers a great experience for presenters and attendees of events.
Chose ON24
We have used In-expo way back in the day :) they did not provide the same support or confidence that ON24 has. We got with ON24 and have never looked back!
Chose ON24
ON24 provides way more opportunities for customization of the virtual spaces. ON24 has an efficient process for uploading resources and making them accessible to the attendees. ON24 has more protection measures to ensure only registered clients can attend the sessions. ON24 …
Chose ON24
Stream go is a smaller organisation but their ability to offer in event support as standard at no extra cost is to be applauded and very much essential when we have different people putting events on all of the time. ON24 may be better suited to large global organisations, …
Chose ON24
ON24 had the best CRM integrations and just marketing in mind, in general, more than the other options.
Chose ON24
GoToWebinar outperforms all of the products I have used, and is much more cost effective.
Chose ON24
I think when it comes to the list of features that you want for your webinar platform, ON24 checks more boxes than any other provider. It's not perfect. We will likely use a different platform when we need the audience to be able to come off mute but that's really our only …
Chose ON24
ON24 offers way more branding and personalization options then GoTo did in the past. We currently are really able to set up the webinar consoles to our branding. Next to that On24 offer more engagement options. Also the reporting both per event and on account level are more …
Chose ON24
No comparison when it comes to features, pricing, and flexibility. ON24 continues to demonstate that it's a leader in the virtual event space.
Chose ON24
ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education …
Chose ON24
Much better than Webex, due to its interactive and customizable interface and integration with Vuture.
Chose ON24
Better technology and scalable for more attendees.
Chose ON24
With both the other platforms, they don't always show up on calendars as well as ON24 does.
Chose ON24
We previously hosted our webinars on Zoom, which was a much less interactive format and not really scaled for such large-scale events that we have been hosting. The On24 consoles are really great and we are able to have links to share with our audience. The on-demand format …
Chose ON24
I previously used Big Marker a great entry level option with minimal reporting and customization options. ON24 offers much more in both areas.
Chose ON24
Teams can be considered a competitor for ON24. It is free for us to use. However, it does not allow for the same level of analytics or customization. There is no back-end area for the presenters that allows for better control of the presentation. Cheaper, but misses on a lot of …
Features
BizzaboON24
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Bizzabo
8.2
Ratings
2% below category average
ON24
7.9
Ratings
5% below category average
Responsive Design for Web Access8.30 Ratings8.20 Ratings
Mobile Application7.80 Ratings7.30 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.40 Ratings8.20 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bizzabo
7.3
Ratings
16% below category average
ON24
7.2
Ratings
17% below category average
Calendar integration7.40 Ratings8.30 Ratings
Meeting initiation7.40 Ratings7.00 Ratings
Integrates with social media7.40 Ratings2.00 Ratings
Record meetings / events7.80 Ratings8.50 Ratings
Slideshows8.20 Ratings8.60 Ratings
Event registration5.60 Ratings9.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bizzabo
8.2
Ratings
1% below category average
ON24
8.5
Ratings
3% above category average
Live chat7.90 Ratings7.00 Ratings
Audience polling8.40 Ratings9.30 Ratings
Q&A8.30 Ratings9.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bizzabo
8.4
Ratings
1% above category average
ON24
8.3
Ratings
1% below category average
User authentication8.40 Ratings8.00 Ratings
Participant roles & permissions8.50 Ratings8.40 Ratings
Confidential attendee list8.30 Ratings8.40 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Bizzabo
8.1
Ratings
5% below category average
ON24
8.2
Ratings
3% below category average
Branding options6.40 Ratings8.70 Ratings
Integration to Marketing Automation8.70 Ratings7.80 Ratings
Attendee list export9.10 Ratings8.20 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Bizzabo
7.4
Ratings
11% below category average
ON24
8.0
Ratings
4% below category average
Registration, RSVP, and ticketing5.90 Ratings00 Ratings
Email marketing5.00 Ratings7.80 Ratings
Livestreaming7.60 Ratings00 Ratings
Audience engagement8.50 Ratings8.20 Ratings
Event recording8.40 Ratings00 Ratings
Virtual booths7.90 Ratings00 Ratings
Networking7.80 Ratings00 Ratings
Event analytics8.10 Ratings8.10 Ratings
Best Alternatives
BizzaboON24
Small Businesses
Whova
Whova
Score 8.9 out of 10
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BizzaboON24
Likelihood to Recommend
6.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
7.5
(0 ratings)
Usability
9.1
(0 ratings)
5.7
(0 ratings)
Availability
10.0
(0 ratings)
6.8
(0 ratings)
Performance
6.0
(0 ratings)
2.1
(0 ratings)
Support Rating
8.2
(0 ratings)
5.4
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
3.8
(0 ratings)
Implementation Rating
-
(0 ratings)
1.0
(0 ratings)
Configurability
-
(0 ratings)
2.7
(0 ratings)
Ease of integration
-
(0 ratings)
1.0
(0 ratings)
Product Scalability
5.0
(0 ratings)
8.9
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
BizzaboON24
Likelihood to Recommend
Smaller in-person events are well suited for Bizzabo. I don't have events with over 5k people, so I wouldn't know how it does beyond that point. Everything goes fine as long as you have people familiar with the processes and can manage the event setup. They also offer to send a Bizzabo expert to your event for a fee. It may be worth it for significant events.
Read full review
Having a platform where you can engage customers. It’s not only about the presentation, the polling, and customer engagement allows us to get feedback from customers. A major win for us is that it requires zero software to be downloaded. Running it within the browser window is such a huge impact. When webinar providers have software involved there could be issues with the end user trying to install and run it due to security settings or software.
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Pros
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
Read full review
  • Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
  • Detailed analytics in every field include surveys, unique clicks, and downloads.
  • Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.
Read full review
Cons
  • Our attendees complained about having to login every time to view content
  • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
  • The email system is hard to format within Bizzabo
  • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
  • Reports were missing data and it took two weeks to get corrected
  • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
Read full review
  • ON24 sometimes does not work well with some of our clients firewall and VPN if they are attempting to join from their office.
  • ON24 can sometimes freeze and our trainers are unable to resolve the issue and are forced to reschedule the session or move to another platform available.
  • ON24 does not track the correct data for our number of registrants for forums events. So, the analytics component is not valuable to us.
Read full review
Likelihood to Renew
Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
Read full review
Our Marketing team has seen significant time savings with the number of webinars we produce since using ON24. It's very scalable, and the onboarding and training for a new team member is fairly easy. The customer support of the ON24 team has also been impressive. They also release new feature on a fairly regular basis, and the webinars they do focused on customers are beneficial.
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Usability
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
Read full review
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
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Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
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Support Rating
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
No answers on this topic
Most points of relevance were covered as far as I can remember.
Read full review
Online Training
No answers on this topic
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
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We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a variety of options/tiers available depending on the scale of our event and our budget.
Read full review
We selected ON24 due to organizational alignment and tool consolidation but I am more than happy with the decision to move over to this tool. It has been by far the easiest and least frustrating webinar tool I have used in 5+ years of digital marketing. It allows me to bring the product marketers asks closer to reality.
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Scalability
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
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The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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Return on Investment
  • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
  • We hope to use Bizzabo as a tool to recruit more clients i the future
  • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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  • By holding more webinars (and promoting them beyond our existing client database), we have generated thousands of new contacts.
  • The ease of use has enabled us to add an additional tool to our marketing toolbox without having to hire deep webinar/events specialists.
  • The integration with Salesforce has enabled our relationship owners to see how engaged their client contacts are.
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ScreenShots

Bizzabo Screenshots

Screenshot of Screenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.