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Blackbaud eTapestry vs. Virtuous CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud eTapestry

    Score2.6 out of 10
    N/ABlackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

    $115

    per month Usage based per constituent record

    Virtuous CRM

    Score5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.N/A
    Pricing
    Blackbaud eTapestryVirtuous CRM
    Editions & Modules
    No answers on this topic
    Starter (under 5K contacts)
    Contact Sales
    Up to 5 users and includes 1,000 supporter records
    Platform (5K-30k contacts)
    Contact Sales
    Unlimited users and includes your first 5,000 supporter records
    Enterprise (30k-Millions)
    Contact Sales
    Unlimited users and (potentially) unlimited supporters
    Offerings
    Pricing Offerings
    Blackbaud eTapestryVirtuous CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Blackbaud eTapestryVirtuous CRM
    Considered Both Products
    Blackbaud
    Chose Blackbaud eTapestry
    We choose Blackbaud eTapestry ten years ago because some of the above did not exist or they did not have the features such as credit card integration and direct email. We also liked the ease of use. To create queries and to run reports are easy and to create and run …
    Incentivized
    Chose Blackbaud eTapestry
    We have less than 10,000 records in our donor database. eTapestry continues to be the best solution because of its ease of use, and Blackbaud's customer service. Any time we have a question or issue it is resolved quickly and efficiently. In addition, we are happy with …
    Incentivized
    Virtuous Software, LLC.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Blackbaud eTapestryVirtuous CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of Blackbaud eTapestry and Virtuous CRM
    Feature
    Blackbaud eTapestry
    5.0
    1 Ratings
    Virtuous CRM
    -
    Ratings
    Constituent engagement and marketing6.01 Ratings00 Ratings
    Social listening4.01 Ratings00 Ratings
    Digital advocacy enablement5.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Blackbaud eTapestry and Virtuous CRM
    Feature
    Blackbaud eTapestry
    5.2
    3 Ratings
    Virtuous CRM
    -
    Ratings
    Reporting and data visualization3.53 Ratings00 Ratings
    Wealth screening7.01 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Blackbaud eTapestry and Virtuous CRM
    Feature
    Blackbaud eTapestry
    4.6
    2 Ratings
    Virtuous CRM
    -
    Ratings
    Online donation options4.72 Ratings00 Ratings
    Text and phone donations4.01 Ratings00 Ratings
    Volunteer shift management5.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Blackbaud eTapestry and Virtuous CRM
    Feature
    Blackbaud eTapestry
    5.2
    2 Ratings
    Virtuous CRM
    -
    Ratings
    Role-based user permissions5.92 Ratings00 Ratings
    Mobile access4.92 Ratings00 Ratings
    Integrations4.92 Ratings00 Ratings
    User Ratings
    Blackbaud eTapestryVirtuous CRM
    Likelihood to Recommend
    2.6
    (91 ratings)
    5.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (27 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (28 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    2.1
    (15 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (5 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)