TrustRadius: an HG Insights company

Blackbaud NetCommunity vs. Blackbaud Online Express

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud NetCommunity

    Score3.8 out of 10
    N/AThe Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users: Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni…N/A

    Blackbaud Online Express

    Score7.7 out of 10
    N/AWith Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud Online Express enables users to create and send mobile-responsive emails. Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for…N/A
    Pricing
    Blackbaud NetCommunityBlackbaud Online Express
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud NetCommunityBlackbaud Online Express
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Blackbaud NetCommunityBlackbaud Online Express
    Considered Both Products
    Blackbaud
    Chose Blackbaud NetCommunity
    We started out with Blackbaud NetCommunity but eventually switched to Blackbaud's Online Express. Online Express offered more features and was included with the upgrade to Blackbaud's Raiser's Edge NXT. Blackbaud NetCommunity did meet most of our needs and was a great …
    Incentivized
    Chose Blackbaud NetCommunity
    Blackbaud Netcommunity was selected because it integrates fully with Raiser's Edge. i-Modules and MailChimp are more flexible in terms of design and they have better analytics, but they do not integrate.
    Incentivized
    Chose Blackbaud NetCommunity
    We utilize multiple Blackbaud products including Raiser's, target analytics, NXT, NetCommunity, TeamRaiser so this allows us to have a cohesive package with all solutions that integrate. NetCommunity is a lot more expensive however it's worth it if you are looking to have one …
    Incentivized
    Blackbaud
    Chose Blackbaud Online Express
    Blackbaud's Online Express is MUCH easier to use than NetCommunity. Having the ability to "drop" donation forms directly into our existing website is a big improvement over NetCommunity's web pages. Only wish Online Express offered the ability to track constituents sign up …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Blackbaud NetCommunityBlackbaud Online Express
    Likelihood to Recommend
    2.0
    (23 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    5.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    8.9
    (5 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.9
    (3 ratings)
    -
    (0 ratings)