Blackbaud NetCommunity vs. Blackbaud Luminate Online

Blackbaud NetCommunity

Blackbaud Luminate Online

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud NetCommunity	Score3.8 out of 10	N/A	The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users: Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni…	N/A
Blackbaud Luminate Online	Score3.9 out of 10	Mid-Size Companies (51-1,000 employees)	Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized…	N/A

Pricing

Blackbaud NetCommunity

Blackbaud Luminate Online

No answers on this topic

Pricing Offerings
Blackbaud NetCommunity	Blackbaud Luminate Online
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Required

—

Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.

Community Pulse
Key User Insights
	Blackbaud NetCommunity	Blackbaud Luminate Online
Considered Both Products	Blackbaud Lena Trubnikova Operations Director in Finance and Accounting at Autism Speaks Canada (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud NetCommunity We use NC Spark in combination with other tools: Raiser's Edge, Team Raiser (a portion of Luminate Online). We got it in a package with Raiser's Edge. Without the peer-to-peer fundraising functionality it cannot be the only stand alone tool for fundraising. It also lacks a lot … Incentivized Helpful? Nathan B. Smith Director of Development & Marketing at RAIN, Inc. (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud NetCommunity Wix is great for a basic website but doesn't include a lot of the additional features including syncing with Raiser's Edge. Incentivized Helpful?	Blackbaud Verified User Chose Blackbaud Luminate Online The products I've used that compare to Luminate are also Blackbaud products- Blackbaud NetCommunity and Sphere: Friends Asking Friends. Luminate Online certainly has more advanced functionality but could still benefit from an interface update and modernization. The choices can … Incentivized Helpful? Verified User Chose Blackbaud Luminate Online I've used both BBNC and Sphere with other clients. As I work primarily with data, my first choice of the three would be BBNC, but it does not have the team functionality that this client needs. Incentivized Helpful? Philip Nawrocki Senior Web Application Analyst in Information Technology at Ann & Robert H. Lurie Children's Hospital of Chicago (Hospital & Health Care, 1001-5000 employees) Chose Blackbaud Luminate Online Before I was hired here, Benefactor was used. The decision was made to change from that because it could not handle our needs. Luminate had the most options and was a leader in the fundraising field. It has definitely helped us grow our fundraising and has all the modules in … Incentivized Helpful? Nathan B. Smith Director of Development & Marketing at RAIN, Inc. (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud Luminate Online We have used Kintera before they were purchased by Blackbaud and have also used Blackbaud's NetCommunity. Incentivized Helpful? Verified User Chose Blackbaud Luminate Online The only other product I have used for this type of fundraising work is NetCommunity and it hasn't been as scalable or versatile. It doesn't really offer the peer to peer fundraising of Luminate or the constituent management, web page development and considered donation forms. … Incentivized Helpful? Lena Trubnikova Operations Director in Finance and Accounting at Autism Speaks Canada (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud Luminate Online We have previously used Donor Drive which is also an application created for the non-profit sector. Incentivized Helpful? Alice Black Director of Mission Advancement (Religious Institutions, 1-10 employees) Chose Blackbaud Luminate Online Raiser's Edge Blackbaud's Net Community Blackbaud Researchpoint Incentivized Helpful? Sue Landgraf Executive Director in Marketing at Cystic Fibrosis Research, Inc. (Non-Profit Organization Management, 1-10 employees) Chose Blackbaud Luminate Online We have not used any other company for this purpose, though we did run a Change.org petition and folded those new constituents into our database to be able to send them the action alerts. Incentivized Helpful? Jeremy Reynolds Digital Marketing Specialist in Marketing at ZERO - The End of Prostate Cancer (Health, Wellness and Fitness, 11-50 employees) Chose Blackbaud Luminate Online When it comes to meeting all of the needs for a non-profit to effectively fundraise – email, web, merchant services, advocacy, eCommerce, CRM – the Blackbaud ecosystem is the only one that can do everything in one place, and do so reasonably well. A stronger solution may be to … Incentivized Helpful? Verified User Chose Blackbaud Luminate Online The Luminate Online platform is more modern, more elegant, and more user friendly than NetCommunity. However, its back-end falters in comparison because of poor Raiser's Edge implementation. While both platforms are heavily templated, NetCommunity is a bit easier for … Incentivized Helpful? Jennifer Mejia, MPA Social Media Specialist in Marketing at Little City Foundation (Non-Profit Organization Management, 201-500 employees) Chose Blackbaud Luminate Online Luminate Online allows organizations to have a website hosted through any chosen platform and hosting service without affecting your donation forms, emailing platform, etc. Through Luminate Online, you can have a, say WordPress hosted site, while maintaining donation/event … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Blackbaud NetCommunity	Blackbaud Luminate Online
Likelihood to Recommend	2.0 (23 ratings)	3.6 (87 ratings)
Likelihood to Renew	5.6 (5 ratings)	9.0 (21 ratings)
Usability	8.2 (2 ratings)	2.1 (28 ratings)
Availability	9.0 (1 ratings)	10.0 (3 ratings)
Performance	8.0 (1 ratings)	9.2 (9 ratings)
Support Rating	10.0 (4 ratings)	5.0 (32 ratings)
In-Person Training	9.0 (1 ratings)	8.0 (2 ratings)
Online Training	- (0 ratings)	7.3 (14 ratings)
Implementation Rating	1.9 (3 ratings)	3.0 (4 ratings)
Configurability	- (0 ratings)	6.6 (9 ratings)
Ease of integration	- (0 ratings)	6.0 (1 ratings)
Product Scalability	- (0 ratings)	9.8 (11 ratings)
Vendor post-sale	- (0 ratings)	9.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	5.0 (1 ratings)

Blackbaud NetCommunity vs. Blackbaud Luminate Online

Blackbaud NetCommunity

Blackbaud Luminate Online

Add Product

Recommended Comparisons