| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Blackbaud Online Express | Score7.7 out of 10 | N/A | With Blackbaud Online Express' online fundraising & donation software, users can create unlimited donation forms and send and track email communications. Plus, this simple, smart, cloud-based tool is integrated with the Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. Blackbaud Online Express enables users to create and send mobile-responsive emails. Reach constituents quickly with pre-designed, mobile-friendly email templates created specifically for… | N/A |
 Blackbaud Raiser's Edge NXT | Score8.1 out of 10 | N/A | Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud. | N/A |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| Blackbaud Online Express | Blackbaud Raiser's Edge NXT | |
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| Considered Both Products | Chose Blackbaud Online Express Blackbaud's Online Express is MUCH easier to use than NetCommunity. Having the ability to "drop" donation forms directly into our existing website is a big improvement over NetCommunity's web pages. Only wish Online Express offered the ability to track constituents sign up … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express We were evaluating Salsa Labs but it was less functional for our purposes than OLX. We are thinking of looking into Luminate. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Online Express We selected Online Express because you manage it right in your database. It's easy to use and the price was right. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Blackbaud Raiser's Edge NXT I am a long-time fan of Raiser's Edge and feel there is no competition in the arena that I would even consider. They are the leader in the field and continue to grow and enhance their products and add more to their solution offerings every year. We are currently considering … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Raiser's Edge NXT is more robust than the other databases I'm familiar with and has more robust query, exporting, and reporting capabilities. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We previously used Exceed Beyond and found it to be too basic for our needs. It lacked the analysis tools, in particular, and did not offer integrated solutions that allow us to keep everything in one system, ie. all our fundraising and accounting functions. We explored … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT Prior to transitioning to RE, our organization used e-Tapestry. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT I recently started a new position that uses Raiser's Edge 7, as opposed to my previous position that had NXT. I miss a lot of the functionality of NXT, particularly the Analytics. Of the other Blackbaud products I've used (Luminate, NetCommunity), I think NXT is the most … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT We have recently evaluated Salesforce for Non-Profits. We have other departments that need to track vendors, actions, give access to consultants, run analysis, and possibly provide email marketing. At this time NXT does not provide all that Salesforce can. We understand that … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We have not used any other CRMs Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We already had RE 7, so our decision was between staying with RE 7 and upgrading to NXT. We did not consider any other products. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT In my career I have only used Raiser's Edge and now RE NXT. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We also looked at Salesforce and Giveffect when evaluating CRMs. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Salesforce Donor Perfect Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We haven't used anything other than Raiser's Edge products and services for over 8 years now. However, more and more our staff is complaining about Raiser's Edge. As a result, I will be shopping for what else may suit our needs better starting in the new year. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT I only considered projects for non-profits. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT QuickBooks is not a CRM, but as an accounting system, it helped us track donors and vendors alike. However, it is not dedicated for relationship management with donors. They did have a non-profit version, but it was only slightly different from the regular version. It mostly … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Unfortunately the only products I have worked with for the last 13 years is Blackbaud Raiser's Edge, NXT and Financial Edge. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Blackbaud Online Express | Blackbaud Raiser's Edge NXT | |||||||||||||||||||
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| Blackbaud Online Express | Blackbaud Raiser's Edge NXT | |
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| Likelihood to Recommend | 9.0 | 8.0 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 8.9 | 4.5 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.7 |
| Implementation Rating | - | 5.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 8.5 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 7.5 |
| Vendor pre-sale | - | 10.0 |
