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Blackbaud Raiser's Edge NXT vs. Virtuous CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Raiser's Edge NXT

    Score8.1 out of 10
    N/ARaiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.N/A

    Virtuous CRM

    Score5.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.N/A
    Pricing
    Blackbaud Raiser's Edge NXTVirtuous CRM
    Editions & Modules
    No answers on this topic
    Starter (under 5K contacts)
    Contact Sales
    Up to 5 users and includes 1,000 supporter records
    Platform (5K-30k contacts)
    Contact Sales
    Unlimited users and includes your first 5,000 supporter records
    Enterprise (30k-Millions)
    Contact Sales
    Unlimited users and (potentially) unlimited supporters
    Offerings
    Pricing Offerings
    Blackbaud Raiser's Edge NXTVirtuous CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Blackbaud Raiser's Edge NXTVirtuous CRM
    Considered Both Products
    Blackbaud
    Chose Blackbaud Raiser's Edge NXT
    To be honest, we selected NXT years ago after having used etapestry for a long time. The sales pitch was great and promised lots of benefits and functions that weren’t necessarily true or cost extra. We are currently evaluating other (less expensive and more feature-rich …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    Blackbaud is very robust but the user-friendly portion is weak. All the other CRMs look newer, easier to navigate, and actually a pleasant experience. Blackbaud is just not easy on the eyes. TOO MANY OPTIONS.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    We originally selected Blackbaud Raiser's Edge NXT as it was promised to be a great solution for us. In addition, Blackbaud Raiser's Edge NXT was supposed to ultimately incorporate many of the features of the database view. Several years later, we have seen very few upgrades …
    Incentivized
    Virtuous Software, LLC.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Blackbaud Raiser's Edge NXTVirtuous CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of Blackbaud Raiser's Edge NXT and Virtuous CRM
    Feature
    Blackbaud Raiser's Edge NXT
    6.2
    23 Ratings
    Virtuous CRM
    -
    Ratings
    Constituent engagement and marketing6.723 Ratings00 Ratings
    Social listening5.28 Ratings00 Ratings
    Digital advocacy enablement6.78 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Blackbaud Raiser's Edge NXT and Virtuous CRM
    Feature
    Blackbaud Raiser's Edge NXT
    7.2
    26 Ratings
    Virtuous CRM
    -
    Ratings
    Reporting and data visualization7.426 Ratings00 Ratings
    Wealth screening7.121 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Blackbaud Raiser's Edge NXT and Virtuous CRM
    Feature
    Blackbaud Raiser's Edge NXT
    6.5
    23 Ratings
    Virtuous CRM
    -
    Ratings
    Online donation options7.722 Ratings00 Ratings
    Event registration and ticketing6.923 Ratings00 Ratings
    Text and phone donations5.76 Ratings00 Ratings
    Volunteer shift management5.55 Ratings00 Ratings
    Mobile event check-in6.89 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Blackbaud Raiser's Edge NXT and Virtuous CRM
    Feature
    Blackbaud Raiser's Edge NXT
    7.3
    25 Ratings
    Virtuous CRM
    -
    Ratings
    Role-based user permissions8.125 Ratings00 Ratings
    Mobile access6.521 Ratings00 Ratings
    Integrations7.422 Ratings00 Ratings
    User Ratings
    Blackbaud Raiser's Edge NXTVirtuous CRM
    Likelihood to Recommend
    8.0
    (453 ratings)
    5.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (56 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (41 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    4.5
    (63 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (13 ratings)
    -
    (0 ratings)
    Online Training
    7.7
    (209 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (21 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.5
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (4 ratings)
    -
    (0 ratings)