BlackBerry Protect (CylancePROTECT) vs. ESET PROTECT

BlackBerry Protect (CylancePROTECT)

ESET PROTECT

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BlackBerry Protect (CylancePROTECT)	Score 9.1 out of 10	N/A	Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.	N/A
ESET PROTECT	Score 9.2 out of 10	N/A	ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…	$49.99 per year 1 device

Pricing

BlackBerry Protect (CylancePROTECT)

ESET PROTECT

Editions & Modules

No answers on this topic

Essential: $49.99
per year 1 device
Premium: $59.99
per year 1 device
Ultimate: $179.99
per year 5 devices

Offerings

Pricing Offerings
BlackBerry Protect (CylancePROTECT)	ESET PROTECT
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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ESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements. Pricing percentage is dependent on number of years and devices purchased.

More Pricing Information

Community Pulse
	BlackBerry Protect (CylancePROTECT)	ESET PROTECT
Considered Both Products	BlackBerry Protect (CylancePROTECT) Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with … Incentivized Helpful? Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) not as good but not willing to pay the price of the outage that happened earlier Incentivized Helpful? Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) Cost was much better than McAfee. PROTECT can cover non-virtual endpoints. Incentivized Helpful? Rod Payton Director Of Information Technology Chose BlackBerry Protect (CylancePROTECT) Better product. it works better, is easier to manage, costs less, and is easier to remove if you want to change. Incentivized Helpful? BE Brandon Engel Senior System Analyst Chose BlackBerry Protect (CylancePROTECT) We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster … Incentivized Helpful? JP Jerome Pierce Helpdesk Manager Chose BlackBerry Protect (CylancePROTECT) Cylance processes are more silent to the end-users and cost. Incentivized Helpful? Shaun van Niekerk, CISSP Head of ICT Chose BlackBerry Protect (CylancePROTECT) I have compared CylancePROTECT against several other traditional AV's in a lab environment with some serious new malware and ransomware. Cylance was my clear choice and remain proud of that decision, after 2.5 years. I managed to get 4 out of 4 ransomware infections past in my … Incentivized Helpful? ER Eric Rise Network System Administrator Chose BlackBerry Protect (CylancePROTECT) Once you see a road show with Cylance and watch how Cylance is able to block ten out of ten or nine out of ten threats live vs SEP which stops six or seven out of ten, you're sold. Cylance has crushed all the competition in these events. Disconnect the competition from any … Incentivized Helpful? Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly … Incentivized Helpful? Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) Since there are no signatures, it learns your environment and the software running on it. Its better to manage/set up than the Symantec EndPoint Protection we had before. Incentivized Helpful? Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product. Incentivized Helpful? Daniel Halter Group IT Manager Chose BlackBerry Protect (CylancePROTECT) Cylance had a lower CPU consumption than it's competitors allowing us to improve client performance especially on older hardware and without the need to schedule background scans it has ensured staff can work optimally. Incentivized Helpful? Verified User Anonymous Chose BlackBerry Protect (CylancePROTECT) Beet them hands down! Both were ineffective at stopping the more recent and sophisticated types of malware. Incentivized Helpful? Andrew Vawdrey IT Helpdesk Technician Chose BlackBerry Protect (CylancePROTECT) Cylance was steps ahead of these other competitors with the technology they use. Yes, it was a bit more pricey than the others but we found it to be worth the extra cost because we wanted to make sure we would be the most protected we could be. Some of the others were not easy … Incentivized Helpful? Joe Bayramyan Senior Systems Engineer Chose BlackBerry Protect (CylancePROTECT) Cylance had a better detection and catch efficiency Incentivized Helpful?	ESET PROTECT Verified User Anonymous Chose ESET PROTECT User-friendly interface and centralized management, dashboard is innovative, making security management straightforward even without a dedicated security team. ESET PROTECTis easy-to-deploy solution with a user-friendly interface and strong protection. ESET PROTECT real-time … Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT Both are great products, but the resource footprint on ESET seems to be smaller, and the multitenancy of ESET makes it so much easier to use. Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT The two main competitors We compared ESET PROTECT against was Bitdefender and Withsecure: Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT Much better performance, features and experience ! Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT Choosing ESET PROTECT rather than McAfee Security or other secuty softwares helps me more evaluate specific security requirements of the company. Considering the scalability of solution it provides, the ease of use of its interface, the level of support provided by the vendors, … Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT Our team had used ESET PROTECT in the past and decided to use it again without shopping around for other vendors. Our overall experience has been a great one over the last 10 years of using it. Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT ESET PROTECT was the easy choice, with the web interface, the ability to be installed on all OSs including Mobile, built-in MDM. Having the ability to package Anti-virus, real-time scanning, Encryption, and Firewall into one package was perfect. The Support team has helped … Incentivized Helpful? Kallie Koortz Owner Chose ESET PROTECT ESET Firewall is better by 20% it is a more stable firewall which remembers previous config after updates. ESET is more expensive than AVG but runs smoother on newer desktops. Management console on ESET is easily better that AVG console. Deployment of ESET has proven easier … Incentivized Helpful? CF Chris Funk IT Director Chose ESET PROTECT We used ThirtySeven4 antivirus before eSet, and we were underwhelmed with its protection and another of our offices was compromised with ransomware under its protection. We had changed to eSet about a month prior and it stopped the attack when one of our staff opened the email … Incentivized Helpful? AR Alex Richards Account Director Chose ESET PROTECT Far more cost effective, doesn't slow computers down as much, far easier to use and better central management. Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT NOD32 is the only paid antivirus software that is not a memory hogger. That's all that is important. Why would I install software on my PC that hogs up all my memory? And the free ones are full of ads, and popups trying to trick you into getting their paid plans. They were … Incentivized Helpful? Eric Atkinson Customer Service / IT Manager Chose ESET PROTECT eSetEndpoint Antivirus is hands down the best anti-viral application I have come across. This was recommended to me to help cut back on the amount of resources being used on the computer when the antivirus program is running. Incentivized Helpful? Benjamin Young Systems Administrator Chose ESET PROTECT I prefer Eset [Endpoint Antivirus] because it tends to not consume resources on devices like Kaspersky. I have also had better success with Eset [Endpoint Antivirus] in a domain environment than I have with Kaspersky. Incentivized Helpful? ET Eric Tucker I.T. Manager Chose ESET PROTECT We reviewed quite a few solutions when we first started the process of finding a new antivirus/protection suite. There were some other very good candidates such as Kaspersky Endpoint Security, Symantec Advanced Threat Protection, and McAfee Endpoint Security. However as the … Incentivized Helpful? Moris Mendez Ing. de Sistemas Informaticos Chose ESET PROTECT They all offer similar benefits, such as being free of viruses and other types of infections, but when tested and evaluated against Eset Endpoint Antivirus, they all have some weakness--that is, some are very good but consume most of the computer resources, in others the … Incentivized Helpful? Cameron Council Systems and Security Administrator Chose ESET PROTECT It was pre-existing when I came to this company so ESET is dug in deep and removing it would be a process. Defender was nice and is a solution I wouldn't mind moving to. My biggest concern is web protection due to the amount of password compromise request emails the user base … Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT While the detection rate may not be as great as McAfee, Eset Endpoint Antivirus has offered a more affordable pricing model. Active protection also has less of a performance impact on workstations when compared to Mcafee, making it a generally leaner product overall. It was … Incentivized Helpful? Verified User Anonymous Chose ESET PROTECT We previously used NOD32 which was a more consumer oriented product. From our research Eset Endpoint Antivirus is a Signiant improvement for MS Virus & Threat protection. Incentivized Helpful? JR Jackie Ramos IT Manager, Services and Support Chose ESET PROTECT For us we thought ESET was stronger that Norton. More well rounded in its all its features for business. Price point was also a big factor and no treats or issues while using this software in the past 7 years. Incentivized Helpful? Chris Oakes Lieutenant Chose ESET PROTECT We have tried the Norton, and Avast, Neither compare to ESET as far as the capability to maintain virus signature databases, also the ransomware protection is great. All aspects of this product are beneficial to whom ever purchases this for their protection. I have been … Incentivized Helpful? Chathuranga Amarasinghe Security Specialist Chose ESET PROTECT Cost is reasonably low and feature-wise it gives all the same capabilities of similar products so we chose Eset as our organization's antivirus solution. Incentivized Helpful? TW Tharanga Wickramsinghe Software Engineer Chose ESET PROTECT When considering the price, price of Eset is reasonable. Also, it has higher threat detection ratio than other products. Another thing is Eset Endpoint Antivirus does not consume high system resources. Incentivized Helpful? Eric Krueger IT Manager Chose ESET PROTECT The overall experience of support and deployment was better with ESET. Any questions we ran into were answered by their support team quickly and accurately. The tools and reporting made our IT department happy by allowing us to put out higher-level reports for upper management … Incentivized Helpful? Martha Batruny IT Manager Chose ESET PROTECT It is playing a significant role in our organization. It offers great features and functions. I would say its services are completely matchless. Incentivized Helpful? Dustin Brilliant Information Systems Engineer Chose ESET PROTECT ESETs best plain AV is very well set up. Incentivized Helpful?

Features

BlackBerry Protect (CylancePROTECT)

ESET PROTECT

Endpoint Security

Comparison of Endpoint Security features of Product A and Product B
	BlackBerry Protect (CylancePROTECT) 9.2 Ratings 7% above category average	ESET PROTECT 9.3 Ratings 8% above category average
Anti-Exploit Technology	9.00 Ratings	9.20 Ratings
Endpoint Detection and Response (EDR)	9.90 Ratings	9.60 Ratings
Centralized Management	9.70 Ratings	9.20 Ratings
Hybrid Deployment Support	10.00 Ratings	9.00 Ratings
Infection Remediation	9.90 Ratings	9.40 Ratings
Vulnerability Management	8.00 Ratings	9.70 Ratings
Malware Detection	8.00 Ratings	9.40 Ratings

Best Alternatives
	BlackBerry Protect (CylancePROTECT)	ESET PROTECT
Small Businesses	ThreatLocker Score 9.5 out of 10	ThreatLocker Score 9.5 out of 10
Medium-sized Companies	CrowdStrike Falcon Score 9.0 out of 10	BlackBerry Protect (CylancePROTECT) Score 9.1 out of 10
Enterprises	BeyondTrust Endpoint Privilege Management Score 9.8 out of 10	BeyondTrust Endpoint Privilege Management Score 9.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BlackBerry Protect (CylancePROTECT)	ESET PROTECT
Likelihood to Recommend	9.7 (0 ratings)	9.6 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	10.0 (0 ratings)
Usability	9.3 (0 ratings)	8.0 (0 ratings)
Availability	10.0 (0 ratings)	- (0 ratings)
Performance	10.0 (0 ratings)	- (0 ratings)
Support Rating	5.0 (0 ratings)	9.5 (0 ratings)
Implementation Rating	10.0 (0 ratings)	10.0 (0 ratings)
Configurability	10.0 (0 ratings)	- (0 ratings)
Product Scalability	10.0 (0 ratings)	- (0 ratings)
Vendor post-sale	10.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	BlackBerry Protect (CylancePROTECT)	ESET PROTECT
Likelihood to Recommend	If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :) Incentivized Rod Payton Director Of Information Technology Read full review	Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits. Verified User Anonymous Read full review
Pros	Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions. The Cylance client is very light-weight and is not as resource hungry. The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs. Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test. Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session. Incentivized Verified User Anonymous Read full review	ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system. It's easy to install, configure (default settings are great for just about everyone), and update. ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution! Incentivized BP Benjamin Plotkin Technical Project Manager Read full review
Cons	It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file. Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting. Incentivized Verified User Anonymous Read full review	Price a little expensive - ESET is a great product, but it is priced at a high price and in a market as competitive as antivirus and security tools, this can weigh in the balance. Complexity in creating rules - it's quite complex to create rules in ESET, you end up wasting some time on it, it could be more intuitive. Incentivized Marcio Vizoli Analista de sistema Read full review
Likelihood to Renew	It's simply been the best product I've used and tested within the past four years. Incentivized ER Eric Rise Network System Administrator Read full review	I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet. Incentivized CF Chris Funk IT Director Read full review
Usability	Great product Great technology Great people Great leader (Stuart McClure) Great Service I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business. Shaun van Niekerk, CISSP Head of ICT Read full review	Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities. Incentivized Verified User Anonymous Read full review
Support Rating	I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them. Incentivized BE Brandon Engel Senior System Analyst Read full review	Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed. Incentivized Eric Krueger IT Manager Read full review
Implementation Rating	No answers on this topic	Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made. Incentivized Robin L. Ore Independent Business Owner Read full review
Alternatives Considered	At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software. Incentivized Verified User Anonymous Read full review	The two main competitors We compared ESET PROTECT against was Bitdefender and Withsecure: · Performance: ESET PROTECT was the lowest performance compared to other competitors. · Console/dashboard: ESET PROTECT had the most intuitive UI, had great automation features and is the only one that has an on prem option. · Security: Bitdefender was the strongest but only by a few % but due to the cost being double there was no way our management would accept the cost difference. Incentivized Verified User Anonymous Read full review
Return on Investment	We are spending less time troubleshooting potential attacks - all alerts go to our management interface and we can globally clear/block items. Users are not getting upset at the resources taken by antivirus - they feel they got their speedy machine back. Incentivized Verified User Anonymous Read full review	My computer operation improved drastically so it was very effective in business execution. I think it is a very easy software to introduce to small and medium-sized businesses at a reasonable price. Even in license management, you will receive an email as soon as possible, so you can handle the renewal procedure in a lot of time. Incentivized Carine Oliveira Marketing Manager Read full review
ScreenShots		ESET PROTECT Screenshots