BlackBerry Protect (CylancePROTECT) vs. Trend Vision One Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
Trend Vision One Endpoint Security
Score 7.7 out of 10
N/A
The Trend Vision One Endpoint Security platform provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.
$26.99
12 month subscription
Pricing
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Editions & Modules
No answers on this topic
Trend Micro Vision One Endpoint Security Core - subscription license renewal - 1 device
$26.99
12 month subscription
Trend Micro Vision One - License - 51-250 Users - New Subscription
$35.99
12 month subscription
Trend Micro Vision One Endpoint Security Pro - subscription license - 1 device
$178.99
12 month subscription
Offerings
Pricing Offerings
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Considered Both Products
BlackBerry Protect (CylancePROTECT)
Chose BlackBerry Protect (CylancePROTECT)
At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with …
Chose BlackBerry Protect (CylancePROTECT)
not as good but not willing to pay the price of the outage that happened earlier
Chose BlackBerry Protect (CylancePROTECT)
Cost was much better than McAfee. PROTECT can cover non-virtual endpoints.
Chose BlackBerry Protect (CylancePROTECT)
Better product. it works better, is easier to manage, costs less, and is easier to remove if you want to change.
Chose BlackBerry Protect (CylancePROTECT)
We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster …
Chose BlackBerry Protect (CylancePROTECT)
I have compared CylancePROTECT against several other traditional AV's in a lab environment with some serious new malware and ransomware. Cylance was my clear choice and remain proud of that decision, after 2.5 years. I managed to get 4 out of 4 ransomware infections past in my …
Chose BlackBerry Protect (CylancePROTECT)
Once you see a road show with Cylance and watch how Cylance is able to block ten out of ten or nine out of ten threats live vs SEP which stops six or seven out of ten, you're sold. Cylance has crushed all the competition in these events. Disconnect the competition from any …
Chose BlackBerry Protect (CylancePROTECT)
CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly …
Chose BlackBerry Protect (CylancePROTECT)
Since there are no signatures, it learns your environment and the software running on it. Its better to manage/set up than the Symantec EndPoint Protection we had before.
Chose BlackBerry Protect (CylancePROTECT)
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Chose BlackBerry Protect (CylancePROTECT)
Cylance had a lower CPU consumption than it's competitors allowing us to improve client performance especially on older hardware and without the need to schedule background scans it has ensured staff can work optimally.
Chose BlackBerry Protect (CylancePROTECT)
Beet them hands down! Both were ineffective at stopping the more recent and sophisticated types of malware.
Chose BlackBerry Protect (CylancePROTECT)
Cylance was steps ahead of these other competitors with the technology they use. Yes, it was a bit more pricey than the others but we found it to be worth the extra cost because we wanted to make sure we would be the most protected we could be. Some of the others were not easy …
Trend Vision One Endpoint Security
Chose Trend Vision One Endpoint Security
Honestly they are fairly similar in the nature. The biggest benefit to us as an organization was the cost and prior knowledge of the product. Both products offer a great solution so it just comes down to personal preference and cost.
Chose Trend Vision One Endpoint Security
Another organization was using this software and Trend micro is widely used now a days and remote support is a positive thing. Also policy and updates are always on time delivered by the vendor. Online many software were compared by SME.
Chose Trend Vision One Endpoint Security
For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and …
Chose Trend Vision One Endpoint Security
Trend Micro is a company headquartered in the USA and provides a high-quality product with minimal impact of resources on the computers. Leaving both IT and endpoint users happy.
Chose Trend Vision One Endpoint Security
Trend Micro Apex One (formerly OfficeScan), to me, is head and shoulders above both of those products. You could take the best parts of both products combined and Trend Micro Apex One (formerly OfficeScan) is still so much more reliable, easier to manage, and trustworthy than …
Chose Trend Vision One Endpoint Security
When comparing trend micro apex one to symantec endpoint protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses …
Chose Trend Vision One Endpoint Security
I have evaluated several endpoint security products over the years, but Trend Micro consistently lands in the Gartner's magic quadrant of best companies in this space, reviews well, and, most tellingly, I have had great success with their products. Every iteration brings …
Chose Trend Vision One Endpoint Security
Apex One beats on non-Trend Micro product by leaps and bounds, not just on price but overall functionality.
When comparing it to the other Trend Micro products, it really comes down to what features you're looking for and what sort of devices you need to have covered. Either …
Chose Trend Vision One Endpoint Security
We have chosen Trend Micro due to the availability to migrate our physical server to the cloud. It has reduced the maintenance cost of the data center and offers the same, if not more, protection then we used to have. Also, the provider that sold us Trend Micro offers more …
Chose Trend Vision One Endpoint Security
I believe Trend Micro is a much better solution than Norton. Norton allows more spam to come through whereas Trend Micro does a better job of preventing such things.
Chose Trend Vision One Endpoint Security
Trend micro has been superior compared to McAfee endpoint antivirus. It is very intuitive on what to block and what to allow.
Chose Trend Vision One Endpoint Security
The cost is lower and less resources to run Trend.
Chose Trend Vision One Endpoint Security
I would never deploy Trend Micro on any scale to anyone ever. I work in an SMB, don't have much exposure or Internet traffic (other than the usual stuff). I just need something that will adequately protect my users without being intrusive or burdensome to run and operate. I …
Chose Trend Vision One Endpoint Security
McAfee can be confusing and I do not like the licensing model. AVG is good for home use but not the best for business.
Chose Trend Vision One Endpoint Security
I chose Trend Micro instead of Kaspersky Work space Security because of the price.
However, Kaspersky is in a much better place in the AntiVirus comparatives like: https://www.av-comparatives.org
Chose Trend Vision One Endpoint Security
The installation is very straight forward from infrastructure perspective and it's easy to maintain the product. It's easy for users to use the agent and run frequent scans on the machine as needed. It does have some very high end features if time is used to explore them, it …
Chose Trend Vision One Endpoint Security
I really liked the offerings from GFI Vipre in terms of feature set and simplicity, as well as the cloud management for all clients. Another plus was the patch management feature that applied to "3rd-party" applications.

I ended up staying with Trend Micro OfficeScan because …
Chose Trend Vision One Endpoint Security
Mostly it was an ease of deployment. At the time it had the best deployment package.
Chose Trend Vision One Endpoint Security
Trend Micro stacks up very well from a technology standpoint. Pricing is higher than other competitors.
Chose Trend Vision One Endpoint Security
Both Kaspersky and Symantec were less than ideal solutions that caused more problems than they fixed. They were very difficult to manage and, while fully featured, caused compatibility issues and CPU spikes that are non-existent with Trend.
Features
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
BlackBerry Protect (CylancePROTECT)
9.2
Ratings
7% above category average
Trend Vision One Endpoint Security
8.1
Ratings
6% below category average
Anti-Exploit Technology9.00 Ratings7.00 Ratings
Endpoint Detection and Response (EDR)9.90 Ratings9.00 Ratings
Centralized Management9.70 Ratings10.00 Ratings
Hybrid Deployment Support10.00 Ratings8.00 Ratings
Infection Remediation9.90 Ratings7.00 Ratings
Vulnerability Management8.00 Ratings7.00 Ratings
Malware Detection8.00 Ratings9.00 Ratings
Best Alternatives
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10
ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.0 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Likelihood to Recommend
9.7
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
8.0
(0 ratings)
Usability
9.3
(0 ratings)
9.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
5.0
(0 ratings)
8.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
BlackBerry Protect (CylancePROTECT)Trend Vision One Endpoint Security
Likelihood to Recommend
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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I think Trend is well suited for businesses that need an all-in-one malware/antivirus/EDR solution. It works well and runs smoothly in the background not hindering the users. Our only issue with it is the use of it and secure browsers for state testing. The EDR wants to automatically blocked the use of secure browsers setup by the state.
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Pros
  • Cylance uses AI Math-Model algorithms/machine-learning solutions, compared to other solutions which use signature-based solutions.
  • The Cylance client is very light-weight and is not as resource hungry.
  • The blocking capability is completely customizable through policies. Macro blocking, script blocking, and device blocking (USB, CDROM, iPhone, Android, etc.) can all be customized per organization needs.
  • Management interface is easy to use. The dashboard gives administrators a quick glance at threat events, threat protection, and device protection. Reports give you quick glances at infections, stale versions, and computers that have been offline for a period of time. Updates are easy to roll out in a tiered fashion to properly test.
  • Customer support is great! You can open up a ticket within the management portal and get help within a few hours. Most of the support is over email unless it is complicated, then they will do a remote session.
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  • End point implementation: the roll-out of Trend Micro was extremely easy!
  • Server/Device policies: creating both endpoint and server device policies is something we were looking for in a system, since we have a variety of both endpoints with users, as well as several unattended servers needing specific limitations.
  • License Management: removing Trend Micro from machines before destruction or retirement is done in a pinch. There's no struggling to free up an unused license
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Cons
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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  • Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.
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Likelihood to Renew
It's simply been the best product I've used and tested within the past four years.
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It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
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Usability
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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The dashboard is user-friendly and allows for an IT admin to quickly deploy the software. The users do not even notice the program running in the background. From the dashboard the IT department can monitor all the workstations for issues and maintain good health of the network.
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Support Rating
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
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Alternatives Considered
At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with Cylance since we knew it was proven to work well in our environment with some of our unique software.
Read full review
When comparing trend micro apex one to Symantec Endpoint Protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses including things that are not viruses. And the upgrading used to be an issue but it is supposed to be better now, in apex one
Read full review
Return on Investment
  • We are spending less time troubleshooting potential attacks - all alerts go to our management interface and we can globally clear/block items.
  • Users are not getting upset at the resources taken by antivirus - they feel they got their speedy machine back.
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  • Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
  • While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
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ScreenShots

Trend Vision One Endpoint Security Screenshots

Screenshot of a Trend Vision One Endpoint Security overviewScreenshot of the antivirus scan options