| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Blackboard Collaborate | Score9.8 out of 10 | N/A | Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn. | $300 per year |
 Zoom Workplace | Score8.4 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $15.99 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Blackboard Collaborate | Zoom Workplace | |
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| Considered Both Products | Chose Blackboard Collaborate As far as cost, Zoom is much more economical to us. For full features, Blackboard has a few more tools available than Zoom. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackboard Collaborate Blackboard Collaborate is more expensive and does not perform as well with our internet connections. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Zoom Workplace We selected Zoom over two other FREE products because of its reliability and rich features (breakout rooms). Blackboard Collaborate has not been reliable for us, though other institutions in the university system have no issues with it and love it. Skype is moving to Teams … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom's screen sharing feature allowed us to shift gears on the fly without uploading documents ahead of time like on Blackboard. This saves our teachers and therapists tons of time! Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Blackboard Collaborate | Zoom Workplace | |
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| Likelihood to Recommend | 8.5 | 9.0 |
| Likelihood to Renew | 9.0 | 4.7 |
| Usability | 8.5 | 6.1 |
| Availability | 8.0 | 9.1 |
| Performance | 9.0 | 9.1 |
| Support Rating | 8.9 | 1.6 |
| In-Person Training | - | 9.1 |
| Implementation Rating | - | 2.2 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | - | 7.3 |
| Product Scalability | 8.0 | 9.1 |
| Professional Services | - | 9.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 7.3 |
