BlackLine's cloud-based financial operations management platform unifyies data and processes, automating repetitive tasks and enhancing accountability. BlackLine solutions for financial close, accounts receivable, and intercompany accounting support large enterprises and midsize companies.
BlackLine's functionality is richer and broader. However, it is not as user-friendly as FloQast. I wish BlackLine would take on re-platforming the User Interface and Experience as a major initiative. This will enable BlackLine to explore new market segments such has High Tech …
Frontier is the product that we had before going to BlackLine. There are some parts of BlackLine that don't stack up well but overall BlackLine is slowing becoming the product of the future now that is is address some of the issues that have been a problem us - again have a …
I like that BlackLine has things built OOB versus in OneStream everything is configurable, which is a pro and a con but I mainly see it as a con. I like that there are recommended processes and configurations from BL OOB so our team doesn't have to figure everything out from …
BlackLine is more advanced with the SAP Connector that we are using from a timing perspective. Being a global company, they couldn't meet our volume requirements that we set forward.
The API functionality is one that was very important to our landscape, and they weren't ready …
BlackLine does not match reconNET for high volume transaction capabilities and does not have some of the additional modules leveraging the data e.g. cash sweep, research module, GL extract etc. BlackLine and Cadency are fairly even products. Both have advantages and …
BlackLine is well-suited for us when it comes to the bank reconciliations, as our systems feed right into BlackLine, and the various match sets reconcile the data effortlessly. BlackLine would work to its fullest extent if all departments utilized it, so you can take advantage of all the various products that are available.
On the home page I can see Team Assignments usually first time not My assignments.
JV posting is slow.
Many error emails about failed JV with the same context.
We receive emails about task certification. Can we receive the list of reconciliations monthly?
Posted/prepared JVs cannot be deleted from the to-do list (there is only one extraordinary case, where we had a BL issue and the JV was booked but without a Document ID).
Because this is a great tool with many possibilities and cool perks. Plus, as an admin - because I am both user and admin - I can say that this is easy to handle, you don't even have to be able to write a single piece of code to do so
There are some processes that we currently use that cannot be done in BlackLine. Our users don't want to change their processes or learn new processes even though it would make their jobs easier. We have very few users who have adopted BlackLine fully, and management has not made it a requirement to use the application.
We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
In my experience, the support team is beyond exceptional. They are incredibly knowledgeable and dedicated to the customer. You can expect prompt, professional and succinct responses. I have been working with the support team for BlackLine for more than ten years where I have been a customer four times. If anyone does Support right, it is definitely BlackLine. Not only can you trust your financials, but you can trust the team to support you through all your objectives!
Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
Ability to centralize certain functions across the team into one role, as opposed to having multiple team members perform the same function for their entities.
While not a negative impact, it's important to note that getting the best use of BlackLine is a time commitment. The time, resources, and energy you put into it will determine how successful you are at utilizing BlackLine to transform how your team gets the job done. This optimization journey is a continuous evolution and will not be an overnight transformation.
