Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…
$40
per month (billed annually)
GiveSmart
Score 6.9 out of 10
N/A
GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services.
GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…
N/A
Pricing
Bloomerang CRM
GiveSmart
Editions & Modules
Bloomerang Fundraising
$40
per month (billed annually)
Bloomerang Volunteer
$119
per month (billed annually)
Bloomerang CRM
$125
per month (billed annually)
The Giving Platform
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Bloomerang CRM
GiveSmart
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)
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More Pricing Information
Community Pulse
Bloomerang CRM
GiveSmart
Considered Both Products
Bloomerang CRM
Verified User
Anonymous
Chose Bloomerang CRM
Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well.
We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can …
Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program.
Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as …
I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team.
Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on …
We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we …
DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that …
I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry.
It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average …
We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have …
We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents.
Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding.
Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does.
We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily …
Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many …
Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution.
I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity.
Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere …
Givesmart does not provide the communications, peer-to-peer fundraising, and event webpage features that Salsa Engage used to have. Salsa CRM allowed us to split donations into multiple campaigns/funds or ledgers. Salsa CRM allowed us to upload copies of gift documents. Salsa …
We used DonorPerfect and Handbid in the past and they lacked all the features we needed and their customer support was insufficient. The user experience on these platforms was always a challenge. GiveSmart is more streamlined and we have had better customer support when we run …
OneCause has much of the same functionality, but GiveSmart was less expensive, which is why we went with them. Classy looks much more polished and has a lot more customization options - both on the user-facing end and the reporting/data/back end - but does not let us have user …
We originally selected Mobile Cause as a solution for offering text-to-give options. After utilizing the platform for that, we realized we could also take advantage of its other features for creating forms on our website. At the time, it offered more options for integration …
I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking …
It was quite simple to initially set up the fundraising event page. It gave us options in design and reach. GiveSmart provides thorough spreadsheets which makes reconciling between our platform easy. Customer support was simple to access and available when they were needed. In …
GiveSmart is the platform that was already grandfathered when I entered my role. I used Kindful at my last job and GiveSmart at this one. GiveSmart's check-in and check-out process is significantly more accessible and user-friendly. Still, Kindful was used in sync with Square, …
My organization has been using GiveSmart's online donation form for many years. It integrates well into our website, and we like using it for multiple campaigns. Their Events software integrates with our accounting software, a big plus over what we used before. Other …
GiveSmart allows us to use one system for everything which makes doing business and understanding your donors and donations and operating your events much smoother and more efficient. And the information and insights that you can pull from Givesmart are much more extensive.
Ultimately, we chose GiveSmart because it was the upgraded version of the Abila software we had already been using for years. Our donor records get a unique update each year that most donor CRM organizations don't know how to handle. We also liked how they offered the three …
We liked that we could integrate our MailChimp newsletters and email with GiveSmart, the text messaging feature, and it seems the reporting will be easier for us.
All of these websites suit our organizations for their reasons. They are also used simultaneously to collect data. With GiveSmart, I need one website to do what all these do individually. It causes errors on my end and forces me to look in many places for the same information.
We use Givegab every year for an event called IdahoGives. It is effective, but I would definitely not switch from GiveSmart to it. We may start looking at switching over to Classy if GiveSmart doesn't reactivate the android app for their services
Mainly we chose GiveSmart because it allows the option for a donor to specify a total dollar amount they want to give and then divides that dollar amount into monthly payments for them with ease and without having to create an account. The cost of the software is also much …
We currently use both but for separate reasons. GiveSmart is great for our fundraising events and Stripe works very well for facilitating online donations through our website.
I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before.
GiveSmart definitely works for large in-person ticketed events which also involve auctions, paddle raises, and more. The workflow is relatively easy for guests, and especially for volunteers. We especially like how quickly you can add paddle raise donations to specific people's paddle numbers because it allows us to track in real time. The seating functionality has some odd quirks, but overall it works. We opted not to use it for our main donation capture organization-wide because it doesn't look as professional, nor is it as customizable, as some other options on the market.
Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system.
Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content.
Integration with DonorSearch is awesome and seems to be improving often.
They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction.
GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
The distribution reports do not separate what campaign the transactions were for.
Revenue reports do not clearly state the CC fees for each transaction, which requires manual calculations.
We could not change the item a transaction was billed to if it was wrong. For example, if a donor made a restricted donation but was labeled unrestricted, we were told there was no way to correct it, so we had to keep track of those changes on the side.
#1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
For the most part, we are very satisfied with GiveSmart. There are some additional functions we'd like to see it have and GiveSmart has been responsive in the past to add new features that nonprofits are looking for. Their support teams and account representatives are very friendly and helpful. The ease of their system allows a competent person to enter the data and create campaigns without having to have much technical knowledge.
Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise.
For the most part, GiveSmart serves our organization's needs for creating fundraising forms. It is especially useful for our peer-to-peer fundraising and event planning and registration efforts. The dashboard is relatively intuitive, and there have been improvements in creating forms and managing campaigns since shifting from Mobile Cause to GiveSmart Fundraise.
We never experienced any issues with outages, the system being down, etc. It's extremely reliable. That's very important when you're dealing with financial and personal information! We want to make it easy for people to give, and it's great that we've never had to worry about service issues making that more challenging/
We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly.
When I did have to reach out for support it was not always easy to get ahold of anyone to help. There were also times when I did get help where I struggled to understand and be understood. Not a language barrier, but more of a not understanding what my problem was. I am not sure if it was a problem on my end or on theirs, maybe both, lol
GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns.
We used DonorPerfect and Handbid in the past and they lacked all the features we needed and their customer support was insufficient. The user experience on these platforms was always a challenge. GiveSmart is more streamlined and we have had better customer support when we run into issues.
For what GiveSmart is designed to do, the software works excellently. We haven't found something GiveSmart cannot do when it is used as designed. However, when GiveSmart is tried to be used as a total CRM, it doesn't do that but that is okay as it wasn't designed to be a total CRM but rather a mobile bidding software.
Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before.
Our donors always want an easy method to donate before, during, and after our event—GiveSmart definitely gives them that flexibility.
Retaining the information that GiveSmart allows us is important, especially when we compile statistics and reports based on what was processed through our GiveSmart event site.
