Bloomerang CRM vs. Kindsight iWave

Kindsight iWave

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bloomerang CRM	Score 8.1 out of 10	N/A	Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity…	$40 per month (billed annually)
Kindsight iWave	Score 9.0 out of 10	N/A	iWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.	N/A

Pricing

Bloomerang CRM

Kindsight iWave

Editions & Modules

Bloomerang Fundraising: $40
per month (billed annually)
Bloomerang Volunteer: $119
per month (billed annually)
Bloomerang CRM: $125
per month (billed annually)
The Giving Platform: Contact Sales

No answers on this topic

Offerings

Pricing Offerings
Bloomerang CRM	Kindsight iWave
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value)

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More Pricing Information

Community Pulse
	Bloomerang CRM	Kindsight iWave
Considered Both Products	Bloomerang CRM Verified User Anonymous Chose Bloomerang CRM Bloomerang seems to have a more in depth tracking for constituents than GiveSmart. The reports function seems far superior as well. Incentivized Helpful? HE Hannah Earnhardt Director of Development Chose Bloomerang CRM We use Bloomerang for every day donations/fundraising efforts. We use GiveSmart for our larger events, such as an annual auction. If we could easily host an auction using Bloomerang, we would, but that is not an option. It is frustrating to use two different systems, but I can … Incentivized Helpful? SW Simon Welch Marketing Director Chose Bloomerang CRM Network for Good has evolved for many things but still has its feet stuck in the past not to mention that the cost outweighs the benefit. With Bloomerang, we are able to save money and get a better program. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM I prefer Network for Good because of features, support, and training. Bloomerang was already the SaaS platform in place when this organization contracted with my service team. Network for Good is a lot more expensive, as far as I can tell, even for their basic package based on … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang was more affordable and had features that lined up better with our needs as an organization. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM We switched from an old version of Donor perfect, anything was a major upgrade from that. But we switched to this because we knew we needed something more up to date and more flexible, but also because we found that they would do all the work of migrating our data for us, we … Incentivized Helpful? MG Michelle Green Arnson Marketing and Communications Manager Chose Bloomerang CRM DonorPerfect was the clunkiest tool I have ever used and eTapestry was a great upgrade from that, though overly complicated and not nearly agile enough or user-friendly enough for our organization's more general needs. Bloomerang offered an excellent upgrade from there that … Incentivized Helpful? DJ David Jenkins Producing Artistic Director Chose Bloomerang CRM Bloomerang is the easiest to use CRM/donor management system I have used. The cloud-based system is perfect. Incentivized Helpful? JM Jim McDermott President & GM Chose Bloomerang CRM This is our first specifically design donation management program. Previously we built our own database with Filemaker Pro. Incentivized Helpful? KB Kristi Button Director of Community Engagement Chose Bloomerang CRM I used a church management software in a similar organization and while it works well for congregations, it did not work well for a small non-profit campus ministry. Incentivized Helpful? AS Ari Strauss Non-profit board volunteer Chose Bloomerang CRM It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average … Incentivized Helpful? SS Sara Sedlacek Director of Communications and Development Chose Bloomerang CRM We left DonorPerfect for Bloomerang. I had come from an organization that used Raisers Edge and there was no way I was going to stay with DP. RE is great for larger organizations with staff dedicated to the database, but we were a much smaller organization and needed to have … Incentivized Helpful? LM Lisa Moorhouse Donor Development Director Chose Bloomerang CRM We used Constant Contact for newsletters before we got Bloomerang. I appreciate being able to use the same program to communicate and track constituents. Incentivized Helpful? TD Tess DeGeest Executive Director Chose Bloomerang CRM Bloomerang's dashboard, conceptual design based on donor retention and user-friendliness made it more appealing. The relative cost-value was hands down better than it's competitors. The sales team was highly knowledgable and customer support was and is outstanding. Incentivized Helpful? KB Kristin Boyce, MBA Director of Donor Development Chose Bloomerang CRM Have not given evaluations on any other databases as Bloomerang is our main one! Incentivized Helpful? CC Christopher Chirco Development Manager Chose Bloomerang CRM Bloomerang is not as robust as Blackbaud's Raisers Edge, but it's also not as costly. I find Bloomerang much more user friendly to the novice, but again, it doesn't offer many of the things the full version of Raisers Edge does. I used an old version of eTapestry that was a … Incentivized Helpful? CS Candi Summers Board of directors Chose Bloomerang CRM We were using a giant Excel spreadsheet to manage our donor and mailing lists, and constant contact as our email server. We had a third list in our accounting software, Aplos. Now, we have all our constituents in a safe place where we can manage all their information easily … Incentivized Helpful? JD Jennifer Devon Executive Director Chose Bloomerang CRM It is hard to compare the two because RE is very large and very expensive but bloomerang gives the consumer what they need for a quality price. Incentivized Helpful? MD Megan Devenport Executive Director Chose Bloomerang CRM Bloomerang is not as low-cost as Little Green Light, but out-performed that option on the ease of implementation and the easy of the user interface. Bloomerang does not have as much power or as many features as Salesforce of Blackbaud. And Bloomerang does not have as many … Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Head and shoulders better, it was recommended by another executive director. Incentivized Helpful? Verified User Anonymous Chose Bloomerang CRM Bloomerang does not have all the bells as whistles. It is a very paired down system compared to Blackbaud. However, Bloomerang is significantly cheaper and easier to use. If you only have one employee, it would be a good solution. Incentivized Helpful? SD Scott Dishman, CFRE Executive Director Chose Bloomerang CRM Donor 2, ETapestry, Raiser's Edge. Bloomerang is certainly the best of the four. The interface and reporting ease are the primary reasons. Incentivized Helpful? MS Maggie Skinner Foundation Director Chose Bloomerang CRM I have used two Blackbaud products in the past and found them to be clunky and time-consuming databases. They may be fine for a large nonprofit that can devote resources to entire development departments, but we are a small and nimble organization that favors smooth simplicity. Incentivized Helpful? PC Patricia (Tricia) Cottrell Fundraising Consultant Chose Bloomerang CRM Bloomerang offers a cost effective donor database solution for small nonprofits. If offers all the basic tools to track donations, segment databases, and become a one stop for development operational pieces. The fact that it is cloud based and can be accessed from anywhere … Incentivized Helpful?	Kindsight iWave Verified User Anonymous Chose Kindsight iWave I haven't used another product like iWave Incentivized Helpful? KB Kerry Brown Leaad Prospect Research Analyst Chose Kindsight iWave We use them both and find them to work well together. Windfall is hands down better in terms of confidence of the matching, but Iwave gives us the ability to go deeper into what makes up their capacity, for example seeing real estate records. Incentivized Helpful? AM Amy Melton Development Manager of Annual Giving Chose Kindsight iWave W e originally selected iWave because w e believed the return on our ROI would happen faster than it would with Donor search. Looking back, I wish we had realized that is kind of how it goes with major giving in general. We also didn't have a system the linked to Donorsearch at … Incentivized Helpful? Verified User Anonymous Chose Kindsight iWave iWave is the best prospect research platform we have used. The customer service is far beyond Blackbaud/Target Analytics. The information is cleaner, easier to find, and reports are great. Incentivized Helpful? Verified User Anonymous Chose Kindsight iWave iWave easily stacks up against them. While they may offer similar products, the pricepoint of iWave is great for a small budget. Incentivized Helpful? LS Lisa Steinberg Director of Leadership Engagement Chose Kindsight iWave It’s been too many years to remember but iWave now represents in one search several sites I used to have to search individually. Incentivized Helpful? Verified User Anonymous Chose Kindsight iWave Before iWave, I would use GuideStar and advanced google searches for my research. iWave makes prospect research so much easier by compiling multiple data sources into one software program that can be easily searched simultaneously using the 360search. There are several other … Incentivized Helpful? Dave Archuletta Chief Development Officer Chose Kindsight iWave Prior to selecting iWave, we used demo versions of WealthEngine and DonorSearch. While these products seem good as well, we ultimately decided to go with iWave for three reasons: 360 search across all platforms was the most intuitive for our users Foundation search in the same … Incentivized Helpful? Shannon Richardson Associate/Assistant Director, Prospect Research & Prospect Management Chose Kindsight iWave iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way … Incentivized Helpful? Armen Boyajian, CFRE Director of Leadership Giving Chose Kindsight iWave I've used all three of the above products -- and they are all good. It is hard to compare them, because it has been more than four years since I used them. At the time I switched to iWave, I found the user interfaces in the above programs less than optimal in terms of … Incentivized Helpful? Verified User Anonymous Chose Kindsight iWave I've used a variety of screening tools and iWave is the most user-friendly. The platform is very easy to use and the results have a quick turnaround. The new integration with Raiser's Edge makes the process even smoother for us. Incentivized Helpful? KT Kyle Tons Assistant Director, Corporate Relations Chose Kindsight iWave I liked previewing WealthEngine and its feature to identify high-net-worth individuals, but believe Kindsight iWave has more robust features and ability to identify middle-managers/lower level employees despite not being 'high net worth'. I generally work with middle to … Incentivized Helpful? LE Laura Elliott Assistant Director of Campaign Prospect Research Chose Kindsight iWave Kindsight iWave has always outperformed in the number and accuracy of the results given from a query as well as the different features that they offer. Incentivized Helpful? AM Alyssa Morgan Prospect Research Analyst Chose Kindsight iWave I like it's user interface the best out of all of the sources I use. The information can be trusted and it is user friendly. All my stock, philanthropy, real estate, and contact info can be found in the one place. Incentivized Helpful?

Features

Bloomerang CRM

Kindsight iWave

Communications and Marketing

Comparison of Communications and Marketing features of Product A and Product B
	Bloomerang CRM 9.7 Ratings 37% above category average	Kindsight iWave - Ratings
Constituent engagement and marketing	9.20 Ratings	00 Ratings
Social listening	10.00 Ratings	00 Ratings
Digital advocacy enablement	10.00 Ratings	00 Ratings

Reporting and Analytics

Comparison of Reporting and Analytics features of Product A and Product B
	Bloomerang CRM 5.3 Ratings 19% below category average	Kindsight iWave - Ratings
Reporting and data visualization	8.00 Ratings	00 Ratings
Wealth screening	2.60 Ratings	00 Ratings

Fundraising and Events

Comparison of Fundraising and Events features of Product A and Product B
	Bloomerang CRM 7.0 Ratings 14% above category average	Kindsight iWave - Ratings
Online donation options	7.00 Ratings	00 Ratings

Security and Platform

Comparison of Security and Platform features of Product A and Product B
	Bloomerang CRM 8.8 Ratings 25% above category average	Kindsight iWave - Ratings
Role-based user permissions	8.40 Ratings	00 Ratings
Mobile access	8.00 Ratings	00 Ratings
Integrations	10.00 Ratings	00 Ratings

Best Alternatives
	Bloomerang CRM	Kindsight iWave
Small Businesses	Bonterra Network for Good Score 9.6 out of 10	Bonterra Network for Good Score 9.6 out of 10
Medium-sized Companies	Salesforce Nonprofit Cloud Score 9.0 out of 10	OneCause Score 8.8 out of 10
Enterprises	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10	Blackbaud Enterprise Fundraising CRM Score 7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bloomerang CRM	Kindsight iWave
Likelihood to Recommend	8.4 (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	9.0 (0 ratings)
Support Rating	10.0 (0 ratings)	10.0 (0 ratings)
Implementation Rating	9.1 (0 ratings)	- (0 ratings)

User Testimonials
	Bloomerang CRM	Kindsight iWave
Likelihood to Recommend	I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before. Incentivized Michelle Green Arnson Marketing and Communications Manager Read full review	iWave is a great resource for getting a big picture understanding of a donor and their potential alignment to your organization. There may be times if you are wanting to dive deeper into a particular facet of the donor profile that you would need to continue researching through other sources. Overall iWave has a user-friendly interface and is a must-have program for any prospect researcher. Incentivized Verified User Anonymous Read full review
Pros	Website integration for online donations is awesome! It makes it so much easier to raise money online. We've tripled the amount of money we raise online, mainly because of this and the ability to send emails through the system. Emails are tracked directly in a donor's record, so we can see instantly their engagement with our content. Integration with DonorSearch is awesome and seems to be improving often. They listen to their customers' needs. If enough customers request a feature, they'll get it for us. We feel like the development of this software is always happening and it's a partnership, rather than a transaction. Incentivized Sara Sedlacek Director of Communications and Development Read full review	iWave is very user friendly. It did not take long at all to figure out the most efficient way to use their website. There are many Training Webinars and a support center. Customer Support is very helpful. The credits you purchase are only used if you use a batch screening. Individual screening is unlimited. We have found that the information discovered in iWave about our donors is up-to-date and accurate. The Foundations/Charities search function is particularly helpful. You are able to see the financials, 990s, grants awarded, and the people connected to the organizations all in one place without having to search the internet. Incentivized Verified User Anonymous Read full review
Cons	Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy". More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking. An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired. Incentivized Patricia (Tricia) Cottrell Fundraising Consultant Read full review	The biggest piece of missing functionality has been data integration with Raiser's Edge, but iWave is working feverishly with Importacular to make that an option for users as well. I expect that process to be more user-friendly in the next year or so. I love that iWave is always adding new data sources to their 360 Search with Database USA being the newest piece. I hope the "COMING SOON" section of that data source will be populated soon. Incentivized Shannon Richardson Associate/Assistant Director, Prospect Research & Prospect Management Read full review
Likelihood to Renew	#1 - I am very happy with the product and support so far. #2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be. Incentivized Jeff Mendola Director of Mission Advancement Read full review	No answers on this topic
Usability	Data and settings are very customizable to fit the needs of our organization. We are able to not only keep track of donations, but also other interactions we may have with a constituent. Support is extremely helpful when issues arise. Incentivized Verified User Anonymous Read full review	I think it's very usable, but think the variety of different search functions, search by features can get confusing and overwhelm the user. I would prefer a "master" search function instead of having the user need to figure out to search by company name, employee's name, employee's title, etc. The website is a great resource and my team utilizes its uses often. Incentivized KT Kyle Tons Assistant Director, Corporate Relations Read full review
Support Rating	Any time i had a problem or question it has been easy to find an answer or tutorial. When I cannot find an answer, it is easy to email or live chat with support and they resolve my problems very quickly. Candi Summers Board of directors Read full review	iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software. Incentivized Dave Archuletta Chief Development Officer Read full review
Alternatives Considered	Salesforce is infinitely customizable, but Bloomerang is pretty straightforward and works out of the box. It is simple enough that folks who are not familiar with the robust features of something like Salesforce can hit the ground running. Even as it is simple it is powerful as far as showing visuals that can help fundraising staff more clearly understand where the organization is and what donors they can next target for upcoming campaigns. Incentivized Verified User Anonymous Read full review	W e originally selected iWave because w e believed the return on our ROI would happen faster than it would with Donor search. Looking back, I wish we had realized that is kind of how it goes with major giving in general. We also didn't have a system the linked to DonorSearch at the time and iWaves reports pulling seemed simpler for our database type. Incentivized AM Amy Melton Development Manager of Annual Giving Read full review
Return on Investment	Because my organization has been using Bloomerang for only one year, we haven't yet studied what impact it has had on our ROI. We have, however, noted that we are able to more efficiently and more rapidly communicate with constituents now than we were able to before we had Bloomerang. We can quickly and efficiently generate acknowledgements and tax receipts - and do so - better than we ever did before. Incentivized Sue Trnka Development & Marketing Director Read full review	Every year following our annual gala we run a list of all event attendees to learn more about their interests and giving history. This has led us to new board and/or major donor candidates. iWave helps us understand details and less-known interests of our current donors, which helps us with donor stewardship. In today's digital age, these personal details help craft relevant stewardship and communications plans with our existing supporters. With so many competing charities, these small differences can account for a supporter to choose your organization over others who aren't making that personal connecting to the donor. Incentivized Dave Archuletta Chief Development Officer Read full review
ScreenShots	Bloomerang CRM Screenshots